How Do I Cancel My Enrollment with United Healthcare?
In a nutshell: To cancel your UnitedHealthcare insurance plan, the process varies by plan type. For employer group plans, cancellation outside the open enrollment period typically requires a qualifying life event, such as marriage or job loss. Marketplace plans can be canceled anytime, but effective cancellation may
Introduction
If you have an insurance plan through UnitedHealthcare and the time has come for you to move on to another provider's insurance, then you need to learn how to cancel your enrollment in UnitedHealthcare's plan. There are a couple of different ways to do that, depending on what type of plan you have.
What You'll Need
If you have a group plan through your employer, you may have difficulty canceling your enrollment outside of the open enrollment period. If it is outside that period, you may need a qualifying life event to allow you to do so. Qualifying life events include, but are not limited to, having a child, getting married, or losing your job. Check with your employer's human resources department to see if you are able to cancel your enrollment at this time.You can cancel your UnitedHealthcare Marketplace plan at any time of the year, no need to wait for a specific period. However, it will take about 14 days for the cancellation to take effect, so make sure to plan accordingly.If more than one person is on a UnitedHealthcare Marketplace plan but only one wants to cancel the plan, the cancellation will take effect for the person doing the canceling right away. Coverage will not end right away for the other people on the plan. Instead, they will be given the opportunity for a Special Enrollment Period to get on a new plan.Please note that enrolling in a Medicare plan does not automatically cancel any Marketplace plan you may already be on.
Your UnitedHealthcare Medicare plan may be canceled automatically if you move out of the area of the plan's coverage, fallen too far behind in your payments, lose your entitlement to benefits, or enroll in a different prescription drug plan.
Go to the UnitedHealthcare group disenrollment form page.
UnitedHealthcare group disenrollment form page
To cancel a Marketplace plan instead of an employer's group plan, skip to step 6.
To cancel a Medicare plan, skip to step 10.
Print out the group disenrollment form.
Fill out the form.
Mail it to UnitedHealthcare.
Send it to this address:
UnitedHealthcare
P.O. Box 30769
Salt Lake City, UT 84130-0769
Wait for a reply to find out when your enrollment end date is.
Do not proceed with subsequent steps.
Go to the HealthCare.gov website.
HealthCare.gov website
Click on the Log In link in the upper right corner of the page to log in to your account.
Go to the Marketplace cancellation page.
Marketplace cancellation page
Answer the questions to get instructions on how to cancel your Marketplace plan, then follow the instructions.
Do not proceed with subsequent steps.
Go to the Medicare disenrollment page.
Medicare disenrollment page
Scroll to the bottom of the page and find the disenrollment form for the type of Medicare plan you have.
Click on the link and download the form.
Fill out the form and mail it to the address provided on the form.
Conclusion
If you need any help canceling your UnitedHealthcare insurance plan, call a UnitedHealthcare customer service representative to get that help. The UnitedHealthcare customer service call center is open 24 hours a day, 7 days a week.
Further questions?
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