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Uber EATS Customer FAQ

Top Answers & How-to Guides

What is Uber EATS's Phone Number?

The question we are asked most often is about how to talk to Uber EATS customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My UberEATS Account?

To recover a hacked Uber Eats account, the first step is to change the password. If unable to access the account, go to the Reset Password...

Can I request special instructions or dietary accommodations for my order on UberEATS?

Yes, you can request special instructions or dietary accommodations for your order on UberEATS. During the checkout process, there...
Ask any question you have about Uber EATS customer service, get an answer now.

Recent Uber EATS Customer Questions

Comment annuler mon abonnement annuel

Pour annuler votre abonnement annuel avec Uber Eats, suivez ces étapes simples : Ouvrez l'application Uber Eats sur votre téléphone, appuyez sur l'icône de compte au bas de l'écran, appuyez ensuite sur "Abonnements", et vous verrez la liste de vos abonnements actifs. Trouvez celui que vous voulez annuler, puis appuyez sur "Annuler l'abonnement". Confirmez votre choix et votre abonnement sera annulé. Notez que les frais de l'abonnement payés ne sont pas remboursables après l'activation de l'abonnement.
Asked Jun 2, 2024 8:12 PM

Comment annuler mon abonnement annuel ? Comment contacter le service client Uber eats ?

Pour annuler votre abonnement annuel, naviguez dans l'application Uber EATS jusqu'à votre compte, puis cliquez sur "Gérer mon abonnement". De là, vous serez en mesure d'annuler votre abonnement. Sachez cependant que les annulations entrent en vigueur à la date de renouvellement de votre abonnement, donc si vous annulez aujourd'hui, vous continuerez à bénéficier de votre abonnement jusqu'à la date de renouvellement. Quant à comment contacter le service client, il existe un lien vers les informations de contact les plus à jour ici même sur cette page que vous consultez.
Asked Jun 2, 2024 8:06 PM

How to cancel a monthly charge of 9.99 that comes straight out of my checking account

To cancel a recurring $9.99 charge from Uber EATS, most likely an Eats Pass, follow these steps: Open the Uber EATS app and tap on your profile at the bottom of the screen. Then select "Eats Pass" and you will see an option to cancel the pass. Remember, cancelation becomes effective at the end of your current billing period, so you may still be charged for the current month if you're part way through it.
Asked May 24, 2024 12:40 PM

I am having issues placing an order

We apologize for the inconvenience. A problem can occur from the app not being up-to-date, your device not being compatible with the app, or a slow internet connection. Please check these points and try again. If the problem persists, restart your device, check your payment method for issues, and retry. If the issue continues, it's beneficial to remove and reinstall the Uber EATS app to ensure you have the latest version. Please keep in mind you need to have an active internet connection to place an order. If the problem still exists, you might need technical support, which is accessible through the app.
Asked May 19, 2024 5:48 PM

How to access my check stubs . Locked out of email to recover them

I'm sorry, but as an Uber Eats assistant, we cannot help you recover your check stubs or assist you with email recovery. We handle inquiries related to Uber Eats services such as ordering food, tracking your delivery, and other related issues. Please connect with your company's HR department or your email service provider for help with accessing your check stubs or email recovery.
Asked May 17, 2024 7:01 PM

Help me with my Uber EATS customer service issue

Gift Cards

How Do I Buy a Gift Card from Uber EATS?

Customers can purchase physical cards at partner retailers, on the app and the gift card page on the website. Visit the website to...

How Do I Send Someone an Uber EATS Gift Card?

You can buy physical or digital Uber Eats gift cards online. Both versions can be delivered directly to the recipient, or you can have...

How Do I Use My Uber EATS Gift Card for My Purchase?

To use the Uber Eats gift card, you'll need to add it first to your account. To do this, simply visit the Eats app, go to the Account...

What Do I Do If My Uber EATS Gift Card Balance Won't Load?

Because Uber Eats is a part of Uber, its gift cards are just regular Uber gift cards. If you checked your Uber balance after redeeming...

How Do I Check the Balance on My Uber Eats Gift Card?

You can check your Uber Eats gift card balance by logging into your Uber account and clicking on the Payments tab in the top navigation...

How Do I Request a Refund to a Gift Card from Uber Eats?

Log in to your Uber Eats account to request a refund. Click My Account in the top right corner and select Gift Card Balance. This will...

Delivery Issues

What Do I Do If My UberEATS Delivery Is Late?

Sometimes when you order food using UberEats, you may experience a delay in receiving your order. Causes of a delay in UberEats delivery...

How Do I Check the Status If My Delivery from UberEATS?

As a rapidly growing company, UberEats provides timely customer support options to its customers. As such, they've developed this guide...

What Do I Do If My UberEATS Delivery Is Missing?

If your UberEats delivery is missing entirely or missing some items, you should use the app to track the order. You should take a picture...

Delivery Details

Does UberEATS Deliver to Hospitals?

Complaints regarding the quality of food in hospitals are commonplace, hence some individuals prefer food from outdoor vendors. Through...

What are the delivery fees and service charges on UberEATS?

The delivery fees and service charges on Uber EATS vary depending on various factors such as your location, restaurant selection, and...

Is there a minimum order amount on UberEATS?

Yes, there is a minimum order amount on UberEATS. The minimum order amount varies depending on your location and the specific restaurant...

Can I request special instructions or dietary accommodations for my order on UberEATS?

Yes, you can request special instructions or dietary accommodations for your order on UberEATS. During the checkout process, there...

Ordering

How Do I Order Delivery from UberEATS?

UberEats is a fantastic food delivery service that operates throughout America. The company allows you to order food from local restaurants,...

Can I schedule a delivery in advance on UberEATS?

Yes, Uber EATS allows you to schedule a delivery in advance. With the advanced scheduling feature, you can select a specific date and...

Can I order from multiple restaurants in one order on UberEATS?

Yes, you can order from multiple restaurants in one order on UberEATS. UberEATS introduced a feature called "Multi-Restaurant Orders"...

Refunds

How Do I Get a Refund for My UberEATS Delivery?

You can get a refund if there are issues with your UberEats delivery. However, you need to first read their refund policy. You will...

Can I Get a Refund If UberEATS Takes Too Long?

If your UberEats delivery takes too long, you should first use the app to track the order. You can also find the courier's phone number...

Customer Support

How Do I Call UberEATS?

You can contact UberEats in several ways and talk to their customer support team. You can contact them right from the UberEats app,...

How Do I Recover My UberEATS Email and Password?

You need an email and a password to access your UberEats account. If you forget your email or password, you can recover them using...

How do I get a refund on my Uber Eats order?

Uber Eats allows customers to request refunds for orders with issues such as food quality or damage. To start the refund process, log...

How Do I Recover My UberEATS Account?

To recover a hacked Uber Eats account, the first step is to change the password. If unable to access the account, go to the Reset Password...

What Do I Do If I'm Having Trouble with My UberEATS App?

Uber Eats can sometimes stop working due to a poor internet connection. To fix this, make sure to check for app updates and clear the...

How Do I Dispute a Charge with UberEATS?

Uber Eats allows customers to dispute charges for order mistakes or missing items through a simple refund process. To dispute a charge,...
We look to the Uber EATS issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Uber EATS issues reported to GetHuman
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