Uber EATS Customer FAQ

Customers can purchase physical cards at partner retailers, on the app and the gift card page on the website. Visit the website to...

You can buy physical or digital Uber Eats gift cards online. Both versions can be delivered directly to the recipient, or you can have...

To use the Uber Eats gift card, you'll need to add it first to your account. To do this, simply visit the Eats app, go to the Account...

Because Uber Eats is a part of Uber, its gift cards are just regular Uber gift cards. If you checked your Uber balance after redeeming...

You can check your Uber Eats gift card balance by logging into your Uber account and clicking on the Payments tab in the top navigation...

Log in to your Uber Eats account to request a refund. Click My Account in the top right corner and select Gift Card Balance. This will...

Sometimes when you order food using UberEats, you may experience a delay in receiving your order. Causes of a delay in UberEats delivery...

As a rapidly growing company, UberEats provides timely customer support options to its customers. As such, they've developed this guide...

Complaints regarding the quality of food in hospitals are commonplace, hence some individuals prefer food from outdoor vendors. Through...

If your UberEats delivery is missing entirely or missing some items, you should use the app to track the order. You should take a picture...

You can get a refund if there are issues with your UberEats delivery. However, you need to first read their refund policy. You will...

If your UberEats delivery takes too long, you should first use the app to track the order. You can also find the courier's phone number...

Ordering food from Uber Eats provides convenience, but what if you get the wrong order? Uber Eats has procedures to help. Log in to...

UberEats is a fantastic food delivery service that operates throughout America. The company allows you to order food from local restaurants,...

Uber Eats does offer a feature that allows customers to schedule a delivery in advance. This can be particularly helpful for planning...

Uber Eats does not currently support ordering from multiple restaurants in a single order. Each order must be placed separately from...

Yes, customers can request special instructions or dietary accommodations for their orders on Uber Eats. When placing an order, there...

UberEats is a food delivery service allowing you your favorite foods from local restaurants, which will then be delivered to your door....

You can contact UberEats in several ways and talk to their customer support team. You can contact them right from the UberEats app,...

You need an email and a password to access your UberEats account. If you forget your email or password, you can recover them using...

To recover a hacked Uber Eats account, the first step is to change the password. If unable to access the account, go to the Reset Password...

Uber Eats can sometimes stop working due to a poor internet connection. To fix this, make sure to check for app updates and clear the...

Uber Eats allows customers to request refunds for orders with issues such as food quality or damage. To start the refund process, log...

Uber Eats allows customers to dispute charges for order mistakes or missing items through a simple refund process. To dispute a charge,...

When using Uber Eats, delivery fees and service charges can vary based on several factors, including location, the specific restaurant The service fee is generally a percentage of the order subtotal and helps cover operational costs. It is important to note that both the delivery fee and the service fee are usually displayed before finalizing an order, providing transparency to users. Users are encouraged to check their app or website for specific fee details related to their current order, as these amounts can change and may vary across different locations....

Uber Eats typically does not impose a universal minimum order amount across all restaurants. However, individual restaurants may set...