How Do I Cancel My Trip with TripAdvisor?

Log into your account and click the Cancel Your Trip button to cancel a trip you booked through Tripadvisor. Enter your booking reference number and select a reason for canceling from the dropdown menu. Review the cancellation request, then confirm it by clicking Yes, I want to cancel my booking. Tripadvisor will email a confirmation email of your refund request.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

Canceling a trip booked through TripAdvisor is extremely simple, but because the process varies depending on where and how you booked, it's easy to get confused. Here are the steps to cancel your trip with Tripadvisor.

1. Log Into Your Tripadvisor Account

To cancel your trip, log in to your Tripadvisor account and click on Cancel trip. You can find this option under Your Trips tab. Once you have clicked on the button, a new page will open where you can enter your booking reference number and select whether you want to cancel all activities associated with this booking or just one activity.

2. Click Cancel Your Trip

Locate the Cancel Your Trip button. At the top of My Trips page, select Cancel Your Trip. Once you click it, you'll be prompted to enter your email address and password for verification purposes.

3. Enter Your Booking Reference Number

Input your booking reference number in the space provided. If you don't have one, select that you don't have this number. Then enter your last name, first name and email address in the boxes that appear. If TripAdvisor can locate your reservation but it isn't showing up on its website as canceled yet, click Cancel My Trip under Cancellation Options.

4. Select a Reason

Tripadvisor will ask you to choose a reason for canceling your trip. You can select from a list of reasons that best fits your situation or leave it blank if you don't want to choose a reason.

5. Review Your Cancellation Request

Once you submit your cancellation request and TripAdvisor has processed it, you can review the details. If everything looks good, click Confirm Request. If there are any issues, contact a TripAdvisor representative via phone or email to resolve them before confirming the cancellation request.

6. Wait for an Email From Tripadvisor

You will receive an email from Tripadvisor confirming your cancellation. This email contains a link to the refund confirmation page, where to check when Tripadvisor will return your money and how much Tripadvisor will return to you.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Trip with TripAdvisor?

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