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Travelocity Customer FAQ

Top Answers & How-to Guides

What is Travelocity's Phone Number?

The question we are asked most often is about how to talk to Travelocity customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a round-trip flight with different airlines through Travelocity?

Yes, Travelocity allows you to book a round-trip flight with different airlines. With our multi-airline booking system, you have the...
Ask any question you have about Travelocity customer service, get an answer now.

Recent Travelocity Customer Questions

how do i change the email address associated with my account

To change the email address associated with your Travelocity account, log in to your account and navigate to your account settings. Look for the option to update your email address. Enter your new email and save the changes. You may receive a confirmation email at the new address to verify the change.
Asked Aug 14, 2024 11:08 PM

I need my travelocity itinerary emailed to my new email address and they wont help me?

Please log in to your Travelocity account and update your email address in your account settings. Once updated, you should be able to locate your itinerary and have it sent to your new email address.
Asked Aug 5, 2024 1:45 AM

how do i change my email in travelocity

To change your email address in Travelocity, log into your account, navigate to your account settings or profile information, and update your email address there. Make sure to save the changes.
Asked Jul 31, 2024 5:49 PM

Error message when looking up itinerary

We're sorry to hear that you're encountering an error message when looking up your itinerary. Generally, this can happen due to a multitude of factors, such as poor internet connection, incorrect booking details, or temporary system glitches on the website. Try to refresh the page or log out and log back in again. If you're using the Travelocity app, make sure it's updated to the latest version. Should the issue persist, double-check the itinerary number and the email address you're using to ensure they are accurate to your booking. If all these steps do not resolve the issue, it would be best to try again later as the issue may lie in temporary website or app maintenance.
Asked Mar 7, 2024 4:59 AM

the wrong email was provided for the travelocity booking

If you've made a booking on Travelocity and provided the incorrect email address, unfortunately, there is no auto-correct feature to rectify this instantly. However, you can update your email in your Travelocity account settings. For bookings, you'd need to contact Travelocity customer service for assistance. They may require verification for security purposes, but once your identity has been confirmed, they'll be able to update the email on your booking. Please remember to always double-check your details when making a reservation.
Asked Mar 6, 2024 4:13 PM

Help me with my Travelocity customer service issue

Refunds and Credits

How Do I Get a Refund from Travelocity?

Traveling can be fun, and making travel plans is easy and convenient with Travelocity, but plans can change. When you need to cancel...

Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?

Passengers who book a flight through Travelocity and miss it may be eligible for a credit or voucher. The voucher or credit is usually...

Booking Information

What Information Do I Need to Book a Flight with Travelocity?

To book a flight on Travelocity, you'll need to know first if you're booking as part of a vacation package or not. If you're just booking...

Are there any age restrictions for booking hotels or flights through Travelocity?

There are generally no age restrictions for booking hotels or flights through Travelocity. However, it is important to consider that...

Cancellation and Fees

What are the cancellation fees for a hotel booking with Travelocity?

Cancellation fees for hotel bookings with Travelocity vary depending on the specific hotel and its policy. Travelocity acts as an intermediary...

Flight Changes

Can I make changes to my flight booking after it has been confirmed?

Yes, you can make changes to your flight booking after it has been confirmed. Travelocity understands that plans can change, so they...

Baggage Allowance

What is the baggage allowance for flights booked through Travelocity?

The baggage allowance for flights booked through Travelocity may vary depending on the airline and fare class selected. It is best...

Insurance Options

Does Travelocity offer travel insurance for bookings?

Yes, Travelocity offers travel insurance for bookings. Travel insurance provides coverage for unexpected events that may occur before...

Additional Charges

Are there any additional charges for booking flights through Travelocity?

When booking flights through Travelocity, there may be additional charges depending on the specific airline, fare rules, and services...

Loyalty Program

Can I earn loyalty points or rewards for using Travelocity?

Yes, you can earn loyalty points or rewards for using Travelocity. Travelocity offers a loyalty program called "Travelocity Rewards"...

Payment Methods

What payment methods does Travelocity accept?

Travelocity accepts various payment methods to cater to different traveler preferences. Customers can make payments using major credit...

Multi-airline Bookings

Can I book a round-trip flight with different airlines through Travelocity?

Yes, Travelocity allows you to book a round-trip flight with different airlines. With our multi-airline booking system, you have the...
We look to the Travelocity issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Travelocity issues reported to GetHuman
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