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TicketWeb Customer FAQ

Top Answers & How-to Guides

What is TicketWeb's Phone Number?

The question we are asked most often is about how to talk to TicketWeb customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I buy tickets on TicketWeb without an account?

Yes, you can purchase tickets on TicketWeb without creating an account. TicketWeb offers a convenient option for guests to make a purchase...

Is my personal information secure on TicketWeb?

Yes, your personal information is safe and secure on TicketWeb. At TicketWeb, we prioritize the protection of your data and utilize...
Ask any question you have about TicketWeb customer service, get an answer now.

Recent TicketWeb Customer Questions

Where are my tickets? confirmation #MKHA29RAW

Once you successfully purchase tickets from TicketWeb, they're typically delivered to you via the method you chose during the purchase process. This could be email (for print at home tickets), direct mail, or will call. If you haven't received them yet and you're sure the event is near, it might be due to a delay in dispatch, or a problem with your mailbox. Since this requires checking your specific order, unfortunately, we cannot help here. You'll find the most up-to-date contact information on this page. Please contact TicketWeb directly to inquire about your specific order.
Asked Jun 7, 2024 7:12 PM

Help me with my TicketWeb customer service issue

Ticket Transfers

How do I transfer tickets to someone else?

To transfer tickets to someone else, you can usually do so through the ticketing platform's website or app. Log in to your account,...

Account Creation

Can I buy tickets on TicketWeb without an account?

Yes, you can purchase tickets on TicketWeb without creating an account. TicketWeb offers a convenient option for guests to make a purchase...

Payment Methods

What payment methods are accepted on TicketWeb?

TicketWeb accepts payments through major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally,...

Refunds

Can I get a refund for my TicketWeb purchase?

Yes, refunds are generally available for TicketWeb purchases, but it depends on the specific event and the policies set by the event...

Fees

Are there any additional fees when buying tickets on TicketWeb?

Yes, there may be additional fees when purchasing tickets on TicketWeb. The total cost of a ticket typically includes the base price...

Event Changes

What happens if an event is canceled or rescheduled?

If an event is canceled or rescheduled, TicketWeb will generally offer ticket holders the option to receive a refund for the face value...

Security

Is my personal information secure on TicketWeb?

Yes, your personal information is safe and secure on TicketWeb. At TicketWeb, we prioritize the protection of your data and utilize...
We look to the TicketWeb issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TicketWeb issues reported to GetHuman
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