Telkom Customer FAQ

To blacklist your device as stolen, you need to report it to Telkom's customer service. They will assist you in blacklisting the device to prevent unauthorized use. There is a link to the most up-to-date contact information right here on this page.

To cancel your contract from overseas, you need to follow the specific cancellation procedures provided in your contract. Typically, this involves submitting a cancellation request through the designated channels. There may be specific forms or documentation required to complete the process. For the latest instructions, refer to the details on this page related to contract cancellations.

We recommend you check the transaction confirmation and ensure the data was successfully purchased. There can be delays in the data allocation process after a purchase. If the issue persists, please refer to the most up-to-date contact information right here on this page to seek assistance with your specific problem.

Yes, there is a toll-free number for customer service that you can use to reach out to Telkom. The most up-to-date contact information, including the toll-free number, can be found right here on this page.

To reset your password on Zimbra, go to the login page and click on the "Forgot Password?" link. Follow the prompts to enter your email address and verify your identity. Once verified, you will receive instructions to create a new password. Be sure to check your email for any further steps needed to complete the reset.