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Tbdress Customer FAQ

Top Answers & How-to Guides

How do I Contact Tbdress Customer Service?

The question we are asked most often is about how to talk to Tbdress customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Tbdress, we understand that fashion knows no boundaries and strive...
Ask any question you have about Tbdress customer service, get an answer now.

Recent Tbdress Customer Questions

I did not receive an email from TBdress about my order on February 26, 2024.

We're sorry to hear about this. Typically, Tbdress sends an email confirmation shortly after an order is placed. However, sometimes these emails can end up in your spam or junk mail folders, so we recommend checking these folders first. If you still cannot find the email, it's also possible that there may have been a typo when entering your email address. If neither of these cases apply, there might be a delay in the system or a temporary issue that prevented the email from reaching you. Please remember to ensure that your email account accepts emails from Tbdress to avoid such issues in future.
Asked Feb 28, 2024 11:54 PM

I need phone number to contact TBdress customer support

I'm sorry, but I'm unable to provide the phone number for Tbdress customer support. It's best to contact them directly via their website or by using the inbuilt customer support platform, where they can assist with your concerns promptly. They are always happy to help with any problems or concerns you may have regarding their products or services.
Asked Feb 28, 2024 11:51 PM

I need to track my order, order number 128305

We apologize, but as an assistant, we don't have the ability to directly track orders. For order number 128305, please log into your Tbdress account, go to 'My Orders' and choose 'Track Order'. This section will provide real-time updates on your order's status. If you still have trouble, it's best to reach out directly to Tbdress customer support. They will be able to track the order for you and provide any relevant information about your purchase.
Asked Feb 28, 2024 11:45 PM

Help me with my Tbdress customer service issue

Returns and Exchanges

How Do I Return or Exchange an Item to Tbdress?

This article outlines how TBdress customers can return or exchange a recently purchased item. So, if you would like to return an item...

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from Tbdress, please contact their customer service team as soon as possible to report the...

How long does it take to process a return or exchange?

The processing time for returns or exchanges at Tbdress typically takes around 5-10 business days from the date the returned item is...

Can I return or exchange an item if I have removed the tags or labels?

Unfortunately, Tbdress does not accept returns or exchanges for items that have had their tags or labels removed. Tags and labels serve...

Order Tracking

How Do I Track My Tbdress Order?

As a customer you can track the TBDress order online by following the steps given above. The process is simple and convenient. You...

How Do I Track My Order with Tbdress?

After ordering your new outfit, you can track TBDress orders, to find out when it has been shipped, and when you can expect delivery....

Return Policy

What is the return policy for Tbdress?

Tbdress has a comprehensive return policy that ensures customer satisfaction. If you are dissatisfied with your purchase, you can return...

Return Shipping

Do I have to pay for return shipping?

Yes, customers are responsible for the return shipping cost. TBDress does not provide free return shipping and requires customers to...

Order Changes and Cancellations

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if your order has not yet been shipped. Once your order...

Payment Methods

What payment methods are accepted on Tbdress?

Tbdress accepts several payment methods for customers' convenience. Currently, we accept payment via major credit cards, including...

Shipping and Delivery

What is the estimated delivery time for Tbdress orders?

The estimated delivery time for Tbdress orders depends on several factors. For standard shipping, it usually takes 8-12 business days...

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Tbdress, we understand that fashion knows no boundaries and strive...
We look to the Tbdress issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tbdress issues reported to GetHuman
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