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T-Home / Telekom Customer FAQ

Top Answers & How-to Guides

What is T-Home / Telekom's Phone Number?

The question we are asked most often is about how to talk to T-Home / Telekom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the contract length for T-Home/Telekom services?

The contract length for T-Home/Telekom services varies depending on the specific service and contract plan chosen. Generally, T-Home/Telekom...
Ask any question you have about T-Home / Telekom customer service, get an answer now.

Recent T-Home / Telekom Customer Questions

How do I get my router to connect to the internet?

If your T-Home / Telekom router is not connecting to the internet, first verify that all cables are connected properly. To reset your connection, unplug your router, wait for about 30 seconds, then plug it back in. Once the router restarts, check to see if the internet connection is restored. If you're still having issues, open your router's settings through its IP address in a web browser. Check the network settings to ensure it's set up correctly. Sometimes, you might need to update your router's firmware. If these steps don't work, you might need professional help to resolve your connectivity issues.
Asked May 25, 2024 9:59 AM

Help me with my T-Home / Telekom customer service issue

Plans and Packages

What are the different T-Home/Telekom plans and packages available?

T-Home/Telekom offers a variety of plans and packages that cater to different needs and budgets. Customers can choose from options...

Coverage Area

What is the coverage area for T-Home/Telekom services?

T-Home/Telekom services have a wide coverage area across Germany, providing reliable and high-quality telecommunications solutions....

Number Transfer

Can I transfer my existing phone number to T-Home/Telekom?

Yes, you can transfer your existing phone number to T-Home/Telekom. We understand the importance of keeping your phone number, and...

Internet Speed

What is the maximum internet speed offered by T-Home/Telekom?

The maximum internet speed offered by T-Home/Telekom is up to 1 Gbps (gigabits per second) for both download and upload. This incredibly...

Fees and Charges

Are there any additional fees or charges for T-Home/Telekom services?

No, there are no additional fees or charges for T-Home/Telekom services. Our pricing plans are transparent and all-inclusive, with...

TV and Entertainment

What are the available options for TV and entertainment services with T-Home/Telekom?

T-Home/Telekom offers a wide range of TV and entertainment services to cater to different preferences. Customers have the option to...

Contract Length

What is the contract length for T-Home/Telekom services?

The contract length for T-Home/Telekom services varies depending on the specific service and contract plan chosen. Generally, T-Home/Telekom...
We look to the T-Home / Telekom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
T-Home / Telekom issues reported to GetHuman
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