Synology Network Attached Storage Customer FAQ

Top Answers & How-to Guides

What is Synology Network Attached Storage's Phone Number?

The question we are asked most often is about how to talk to Synology Network Attached Storage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app available to manage my Synology NAS remotely?

Yes, Synology offers a mobile app called "DS file" that allows users to manage their Synology NAS remotely. With the DS file app, you...
Ask any question you have about Synology Network Attached Storage customer service, get an answer now.

Overview

What is a Network Attached Storage (NAS)?

A Network Attached Storage (NAS) is a storage device connected to a network that allows multiple users to store and access data from...

Benefits

What are the benefits of using a Synology NAS?

The benefits of using a Synology NAS are abundant. Firstly, Synology NAS provides reliable data storage and backup solutions, ensuring...

Models

Which Synology NAS models are available?

Synology offers a wide range of Network Attached Storage (NAS) models, catering to diverse user needs. Their current lineup includes...

Storage Capacity

What is the maximum storage capacity supported by Synology NAS?

Synology Network Attached Storage (NAS) offers a wide range of storage capacities to cater to various needs. The maximum storage capacity...

Remote Access

Can I access my Synology NAS remotely? If so, how?

Yes, you can access your Synology NAS remotely. To do so, Synology offers a feature called QuickConnect, which simplifies remote access....

Is there a mobile app available to manage my Synology NAS remotely?

Yes, Synology offers a mobile app called "DS file" that allows users to manage their Synology NAS remotely. With the DS file app, you...

RAID Configurations

What RAID configurations are supported by Synology NAS?

Synology Network Attached Storage supports a wide range of RAID configurations to meet various storage needs. The supported RAID types...

Backup Options

What backup options are available with Synology NAS?

Synology NAS offers several backup options to ensure data protection and recovery. The first is Synology's own Hyper Backup, providing For cloud backups, users can utilize Synology C2 Backup, a secure and off-site solution ensuring data redundancy and availability. Additionally, Synology NAS can serve as a backup target using industry-standard protocols such as Rsync, FTP, or backup to external hard drives via USB connections. Various third-party backup applications compatible with Synology NAS are also supported, broadening the backup options. These backup solutions empower users to customize their backup strategies, tailor them to their needs, and effortlessly safeguard their critical data....

Media Streaming

Is it possible to stream media from my Synology NAS to other devices?

Yes, it is possible to stream media from your Synology Network Attached Storage (NAS) to other devices. Synology NAS devices come equipped...

Third-Party Applications

Can I use third-party applications on my Synology NAS?

Yes, you can use third-party applications on your Synology NAS. Synology's DiskStation Manager (DSM) offers a Package Center where...

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