How does StubHub protect buyers from fraudulent tickets?

Asked a year ago
StubHub prioritizes the safety and satisfaction of its buyers by implementing several protective measures against fraudulent tickets. To safeguard against fake tickets, StubHub only offers verified tickets from trusted sellers or fans. These sellers undergo a comprehensive screening process to ensure legitimacy. Additionally, StubHub provides a FanProtect Guarantee, which assures customers of valid and authentic tickets. In the unfortunate event of counterfeit or invalid tickets, buyers receive replacement tickets or a full refund. The company supports customers throughout the process and maintains open communication channels to address any concerns. Furthermore, StubHub constantly monitors transactions and employs advanced fraud detection technology to identify and prevent fraudulent activity on the platform. With a commitment to buyer security, StubHub ensures an enjoyable and risk-free ticket purchasing experience. Overall, buyers can rely on StubHub's protection measures to confidently purchase tickets without fear of fraud.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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