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Social Security Customer FAQ

Top Answers & How-to Guides

What is Social Security's Phone Number?

The question we are asked most often is about how to talk to Social Security customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If I Forgot My Social Security Password and Username for My Online Account?

If you forgot your Social Security password and username for your online account, you can reset them in a few simple steps. All you...

How Do I Update My Account Information with Social Security?

If you need to update your account with Social Security, the key thing is knowing where to look first. We detail it all in the guide...
Ask any question you have about Social Security customer service, get an answer now.

Recent Social Security Customer Questions

Medicare Enrollment not showing up on Medicare.

If your Medicare enrollment is not showing up on the Medicare system, it could be due to a delay in the update of their databases. Usually, this process should take a few weeks after you enroll. If it's been longer than this, there may be a problem with your enrollment. Confirm your enrollment and the details you provided. If everything seems in order but your enrollment still isn't showing, it may be best to directly contact the Social Security Administration or the entity where you applied for Medicare to help rectify the issue.
Asked Mar 13, 2024 12:37 AM

Help me with my Social Security customer service issue

Replacement Card

How Do I Get a Replacement Social Security Card?

Whether you lost your Social Security card, it was destroyed, or you need to replace your old card with a new one due to a name change...

Address Change

How Do I Report a Change in Address to Social Security?

This article outlines the steps necessary to update your address at the Social Security Administration website to avoid any disruptions...

Password Recovery

What Do I Do If I Forgot My Social Security Password and Username for My Online Account?

If you forgot your Social Security password and username for your online account, you can reset them in a few simple steps. All you...

Missing Payment

What Do I Do If I'm Missing a Social Security Payment?

If you don't receive your payments on time, the SSA suggests that you call the agency on the phone and ask for help.here some helpful...

Benefit Questions

What Do I Do If I Have a Question About My Social Security Benefits?

If you have any questions about your Social Security Benefits, you can get help from their help desk with these helpful tips.

Account Update

How Do I Update My Account Information with Social Security?

If you need to update your account with Social Security, the key thing is knowing where to look first. We detail it all in the guide...

Online Application

Can I apply for Social Security benefits online?

Yes, you can apply for Social Security benefits online. The Social Security Administration (SSA) provides an easy and convenient online...

Documents Required

What documents do I need to apply for Social Security benefits?

When applying for Social Security benefits, you will need certain documents to verify your personal information, work history, and...

Application Process

How long does it take to process a Social Security benefits application?

The processing time for a Social Security benefits application varies. It typically takes about three to five months to process and...

Maximum Benefit

What is the maximum Social Security retirement benefit?

The maximum Social Security retirement benefit for individuals depends on the year they decide to retire. As of 2021, the maximum benefit...

Working and Benefits

Can I receive Social Security benefits while still working?

Yes, it is possible to receive Social Security benefits while still working. However, the amount of benefits you receive may be reduced...

International Benefits

Can I receive Social Security benefits if I am living outside the United States?

Yes, you can generally receive Social Security benefits if you are living outside of the United States. The Social Security Administration...
We look to the Social Security issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Social Security issues reported to GetHuman
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