In a nutshell: If you deactivated your Snapchat account, you can reactivate it within 30 days by logging back in using the app. After 30 days, deactivated accounts cannot be recovered. Temporarily locked accounts can be unlocked by
Did you deactivate a Snapchat account? If it hasn't been 30 days yet, you can still reactivate it by using the app to log back in to your account. Just enter the username of the account you want to recover to successfully reactivate your account. Do note that after 30 days, deactivated accounts will no longer be reactivated. If you want to use Snapchat, your only option is to create another account. For Snapchat users whose accounts are locked out, read this guide if you want to recover your account.
You can try recovering a temporarily locked-out Snapchat account by logging back in. Enter the account name you want to recover and sign in to Snapchat. When the account is locked, you'll see the Unlock option. Tap on it and read the common reasons why your account may have been locked. Follow the instructions or the rules set by Snapchat to avoid a permanent lockout.
If after logging in you see a message that says your account may have been compromised, fill out the form on the Snapchat Support page.
Use this link: https://help.snapchat.com/hc/en-us/requests/new?start=5779421190160384
Note that Snapchat only provides support for those with compromised accounts using the form. Include your email address so that Snapchat can get back to you regarding your concern. Also, they may ask for more information to verify your identity.
Your account may be locked out (sometimes permanently) when you violate Snapchat's Community Guidelines. However, there may be an option for you to appeal your account lock. You can see the option by logging in to your account. You can start the process by clicking "Appeal Decision" and following the instructions. If it's successful and your account can be reactivated, Snapchat will let you know via email.
Your Snapchat account may be locked out when the system detects suspicious activities in your account or if you violate the rules found in the Community Guidelines. Always adhere to the rules to avoid being locked out. Keep your account safe as well by verifying your email and phone number to reduce suspicious activities. For other issues with your Snapchat account, please contact Customer Support.
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