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Smith & Wesson Customer FAQ

Top Answers & How-to Guides

What is Smith & Wesson's Phone Number?

The question we are asked most often is about how to talk to Smith & Wesson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I customize my Smith & Wesson firearm?

Yes, you can customize your Smith & Wesson firearm. Smith & Wesson offers a variety of customization options to meet your individual...
Ask any question you have about Smith & Wesson customer service, get an answer now.

Recent Smith & Wesson Customer Questions

front and rear sight height for a model 19

For the Smith & Wesson Model 19, the front sight typically measures .175 inches in height, while the rear sight notch should be approximately .150 inches high. However, specific sight heights can vary based on the configuration and production year. It’s best to consult the manufacturer's specifications for your specific model.
Asked Aug 20, 2024 4:04 AM

What model laser on Smith and Wesson shield ez 9, model number 12438?

The Smith & Wesson M&P9 Shield EZ (Model 12438) is bundled with a Crimson Trace Red Laserguard. It's factory-installed and designed to fit the contour of the gun to maintain its compact, lightweight characteristics. The Crimson Trace laser is renowned for its reliability and functionality, it presents a red laser that helps with precision target acquisition. It is easy to install, operate and adjust for windage and elevation for optimal performance.
Asked Mar 29, 2024 5:25 PM

Help me with my Smith & Wesson customer service issue

Products

What products does Smith & Wesson offer?

Smith & Wesson offers a wide range of products designed to meet diverse needs. As a leading firearms manufacturer, our primary focus...

Manufacturing

Where are Smith & Wesson firearms manufactured?

Smith & Wesson firearms are proudly manufactured in several locations across the United States. Our primary manufacturing facility...

Warranty

Do Smith & Wesson firearms come with a warranty?

Yes, all Smith & Wesson firearms come with a warranty. Smith & Wesson stands behind the quality and craftsmanship of their products....

Spare Parts

Can I purchase spare parts for my Smith & Wesson firearm?

Yes, you can purchase spare parts for your Smith & Wesson firearm. At Smith & Wesson, we offer a wide range of authentic and high-quality...

Repairs

What is the average turnaround time for firearm repairs?

At Smith & Wesson, we understand the importance of prompt firearm repairs. Our average turnaround time for firearm repairs is approximately...

Purchasing

Are there any restrictions or requirements for purchasing a Smith & Wesson firearm?

Yes, there are restrictions and requirements for purchasing a Smith & Wesson firearm. Buyers must comply with federal, state, and local...

Accessories

Can I purchase accessories for my Smith & Wesson firearm directly from your website?

Yes, you can purchase accessories for your Smith & Wesson firearm directly from our website. We offer a wide range of accessories such...

Support Resources

Does Smith & Wesson offer any training or support resources for firearm owners?

Yes, Smith & Wesson is committed to providing training and support resources for firearm owners. We understand the importance of responsible...

Customization

Can I customize my Smith & Wesson firearm?

Yes, you can customize your Smith & Wesson firearm. Smith & Wesson offers a variety of customization options to meet your individual...
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