Skype's reputation as a leading-edge video and voice call app has made it quite vulnerable to security threats. Fortunately, there is a way to report your issue and have your account back. GetHuman, a reputable customer service platform, provides information for large corporations to help customers resolve their issues via simple guides without calling the customer support team.
Skype is a premier video chat service under the Microsoft Corporation that has revolutionized how people keep in touch. Apart from video and voice calling capabilities, the software also has SMS messaging services to help you stay connected with your loved ones.
Over the years, its features have been influential in the business world. Business owners have been using it to host e-conferences and enhance global communication to improve business efficiency globally. Due to its diverse functions and benefits, Skype has become an integral part of daily living. However, this popularity makes it susceptible to security threats, such as hacks.
You can tell if your Skype account has been hacked through phishing, a hacking attempt by a third party to get sensitive details from the targeted account. Such third parties often portray themselves as trusted companies that users find hard not to believe.
How to tell your Skype account has been hacked
If you receive fraudulent emails that resemble mail from Skype that demands your sensitive information
Unapproved charges
Your contact list receiving spam from your account
If you note unfamiliar names in your file-sharing
If your account has been hacked, no need to worry. You can follow the steps below to report and recover your account.
Your Skype account is linked to Microsoft, and you may recover your account in a process that begins with a Microsoft account password change. Here's how to go about it:
If you were unsuccessful in regaining control of your hacked Skype account, you should complete the recovery form. However, if you've successfully managed to get signed back in, you may want to review your account's recent activity to ensure no significant damage was done. Here's a guide on how to go about it:
Once you've successfully recovered your account, you can prevent future hacks by reviewing your general Microsoft security settings and review your Outlook email settings.
Alternatively
You can also report your issue via the following ways:
Phone number
Once your Skype account has been hacked, you can call Skype's customer care desk, and they will walk you on resolving your problem and even provide follow-up.
Live chat.
Through live chat, you can receive help quickly compared to phone calls because a skilled agent can easily handle more than two client interactions simultaneously.
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