Shark Vacuum Customer FAQ

To register your new Shark vacuum, visit the Shark registration page and fill out the required information, including your vacuum's model number and your purchase details. This process helps ensure your warranty coverage and allows you to receive important updates.

If the dirt canister latches on your Shark vacuum are not staying latched, it may be due to a buildup of dirt or debris, a malfunctioning latch, or potential wear and tear. First, ensure the latches are clean and free from obstructions. Check for any visible damage or misalignment. If the issue persists, consider replacing the latches or the entire canister if it's damaged. Always refer to your vacuum's user manual for specific troubleshooting steps or replacement parts.

For repairs to your Shark Stratos cordless vacuum cleaner, please check the warranty and service options available for your product. You can find instructions for troubleshooting and maintenance in the user manual. If further assistance is needed, there is a link to the most up-to-date contact information right here on this page.

If your Shark hydrovac is indicating that the solution tank is empty even when it's full, try removing and reseating the tank securely. Ensure there are no blockages or obstructions in the tank valve. If the problem persists, it might be a sensor issue that needs professional servicing.

The model and serial number for the Shark FlexBreeze can usually be found on a label located on the back or bottom of the unit.