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Scotiabank Customer FAQ

Top Answers & How-to Guides

What is Scotiabank's Phone Number?

The question we are asked most often is about how to talk to Scotiabank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the fees associated with using Scotiabank ATMs abroad?

When using Scotiabank ATMs abroad, various fees may apply. There are two types of fees associated with international ATM withdrawals: The international transaction fee is a flat fee charged for every transaction made outside the country. This fee covers the cost of converting the currency and processing the international transaction. The specific amount of the fee may vary depending on the type of account you hold with Scotiabank. Additionally, ATM operators in foreign countries may charge a fee for using their machines. This fee is separate from Scotiabank and is determined by the ATM operator. It is advisable to check with the local operator or use the Scotiabank Global ATM Locator to find ATMs with lower or no additional fees. Remember to consider these fees when using Scotiabank ATMs abroad and plan accordingly for your financial needs....
Ask any question you have about Scotiabank customer service, get an answer now.

Recent Scotiabank Customer Questions

I am having a problem getting online because of the 2 factor identity. I recently changed my bank card and I think the email could be wrong. How do I change it

To change your email address for two-factor authentication, you'll need to log into your Scotiabank account and access your profile or security settings. There, you should find an option to update your email address. If you cannot log in due to the two-factor authentication issue, it's best to follow the instructions provided on the Scotiabank website for recovering your account or resetting your two-factor authentication settings. The most up-to-date contact information is available right here on this page, should you need further assistance.
Asked Dec 21, 2024 10:02 PM

My card is about to expire what is the next step

If your Scotiabank card is about to expire, there's no need to worry. Scotiabank will automatically mail you a new card around the third week of the month before your current card expires. You should receive it by the time your current card expires. Once you receive your new card, you need to activate it by calling the number on the activation sticker found on your card or by doing so online in your Scotiabank account. If you have any automatic payments set up with the expiring card, don't forget to update them with your new card information.
Asked Feb 28, 2024 12:27 AM

Help me with my Scotiabank customer service issue

Travel Notifications

How Do I Let Scotiabank That I'm Traveling?

When traveling, you want to make sure you can access your Scotiabank credit or debit card for the duration of your trip. Notifying...

Credit Cards

What are the different types of Scotiabank credit cards available?

Scotiabank offers a wide range of credit cards catering to different needs and preferences. Some of the credit card options include...

Rewards Program

What is the Scotiabank Rewards program?

The Scotiabank Rewards program is a loyalty program that allows Scotiabank customers to earn rewards and benefits on eligible purchases...

Mortgage Process

What is the Scotiabank mortgage application process?

The Scotiabank mortgage application process is designed to simplify and expedite the home buying experience. To begin, you can start...

Debit Card Limits

What are the daily withdrawal limits for Scotiabank debit cards?

The daily withdrawal limits for Scotiabank debit cards are $1,000 CAD for customers using ATMs within Canada, and $1,000 USD for customers...

ATM Fees Abroad

What are the fees associated with using Scotiabank ATMs abroad?

When using Scotiabank ATMs abroad, various fees may apply. There are two types of fees associated with international ATM withdrawals: The international transaction fee is a flat fee charged for every transaction made outside the country. This fee covers the cost of converting the currency and processing the international transaction. The specific amount of the fee may vary depending on the type of account you hold with Scotiabank. Additionally, ATM operators in foreign countries may charge a fee for using their machines. This fee is separate from Scotiabank and is determined by the ATM operator. It is advisable to check with the local operator or use the Scotiabank Global ATM Locator to find ATMs with lower or no additional fees. Remember to consider these fees when using Scotiabank ATMs abroad and plan accordingly for your financial needs....
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