Scandinavian Airlines (SAS) Customer FAQ

Top Answers & How-to Guides

What is Scandinavian Airlines (SAS)'s Phone Number?

The question we are asked most often is about how to talk to Scandinavian Airlines (SAS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any travel restrictions or visa requirements for SAS flights?

At Scandinavian Airlines (SAS), travel restrictions and visa requirements vary depending on your destination. SAS recommends passengers...
Ask any question you have about Scandinavian Airlines (SAS) customer service, get an answer now.

Recent Scandinavian Airlines (SAS) Customer Questions

I had to cancel my flight for medical emergency do I get a refund?

Whether you are eligible for a refund depends on the type of ticket you purchased and the specific circumstances. It's best to review the fare rules associated with your ticket.
Asked Aug 10, 2024 9:22 AM

how do I send an e-mail to SAS Customer service

We're sorry, but we can't provide direct email communication information for SAS Customer Service. However, for the most updated and accurate contact details, please refer to the Contact Us information on this page you're currently viewing. SAS offers several ways to get in touch for support, including telephone services and social media channels. They're dedicated to providing fast and efficient support to all their customers.
Asked Jun 17, 2024 8:45 PM

My return flight ticket may have been canceled. I need to talk to a real human to resolve this matter. What is the phone number?

We understand your concern and we're here to assist. The specific contact information for Scandinavian Airlines (SAS), including phone numbers, is right here on this page that you're viewing. Please use this to reach out to our customer service team who will be able to assist you with your return flight ticket.
Asked May 29, 2024 8:33 AM

Missing refund for cancelled flight

We're sorry to hear about your issue. Scandinavian Airlines (SAS) has a policy in place to handle refunds for cancelled flights. In general, after you request a refund, it can take up to 7 business days to process. Sometimes, depending on your bank, it may take up to 2 billing cycles for the money to appear on your statement. If you've waited longer than this period, and still haven't received your refund, it is recommended to directly contact the SAS Customer Service or get in touch with your bank for an update of your refund status.
Asked Apr 1, 2024 9:51 PM

Help me with my Scandinavian Airlines (SAS) customer service issue

Fares

What types of fares does SAS offer?

SAS offers a range of fare options to cater to different travel needs. The airline provides three main fare types: SAS Go, SAS Plus,...

Baggage Allowance

What is the baggage allowance for SAS flights?

For SAS flights, the baggage allowance depends on the ticket type and destination. Passengers traveling in Economy class are generally...

Pet Policy

Can I bring my pet on board an SAS flight?

Yes, Scandinavian Airlines (SAS) allows pets to travel with passengers onboard their flights. SAS accepts cats and dogs in the cabin...

In-flight Services

What are the available in-flight services and entertainment options?

Scandinavian Airlines (SAS) provides an extensive range of in-flight services and entertainment options to enhance your travel experience....

Special Assistance

Does SAS offer special assistance for passengers with disabilities or medical conditions?

Yes, SAS provides special assistance for passengers with disabilities or medical conditions. They are committed to ensuring a comfortable...

Loyalty Program

What is the SAS EuroBonus loyalty program?

The SAS EuroBonus loyalty program is a rewards program offered by Scandinavian Airlines (SAS) to frequent flyers. It allows members...

Cancellation Policy

What is SAS's policy for flight cancellations and refunds?

SAS has a comprehensive policy for flight cancellations and refunds. If a flight is cancelled by the airline, passengers are entitled...

Travel Restrictions

Are there any travel restrictions or visa requirements for SAS flights?

At Scandinavian Airlines (SAS), travel restrictions and visa requirements vary depending on your destination. SAS recommends passengers...
We look to the Scandinavian Airlines (SAS) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Scandinavian Airlines (SAS) issues reported to GetHuman
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