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Restaurant.com Customer FAQ

Top Answers & How-to Guides

What is Restaurant.com's Phone Number?

The question we are asked most often is about how to talk to Restaurant.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Password for Restaurant.com Account?

As a Restaurant.com user, you want access to your saving certificates at any time. When you cannot log into your account due to a forgotten...

How Do I Cancel Service and Get a Refund from Restaurant.com?

You can cancel your Restaurant.com service whenever you want. However, you cannot get a refund. The best way to cancel service is by...
Ask any question you have about Restaurant.com customer service, get an answer now.

Recent Restaurant.com Customer Questions

Can I exchange my certificate if the restaurant closed?

Yes, you can. If your chosen restaurant has closed, Restaurant.com allows you to exchange your certificate for another restaurant. Our aim is to ensure you have a great dining experience, hence the policy to accommodate such unforeseen circumstances.
Asked Jun 17, 2024 1:13 AM

I am trying to exchange a resturant.com certificate for a gift card and can not complete the transaction.

We're sorry to hear that you're experiencing difficulties exchanging your Restaurant.com certificate for a gift card. Be sure you're logged into your account when making the exchange. If the problem persists, the issue could be related to temporary technical difficulties. We recommend waiting for a few hours before trying again. If the problem continues, you might be trying to exchange a certificate that is not eligible for exchange. Please double-check the specific terms of your certificate, as not all Restaurant.com certificates can be exchanged for gift cards.
Asked Mar 2, 2024 2:09 AM

Help me with my Restaurant.com customer service issue

Redeeming Codes

How Do I Redeem a Restaurant.com Code?

Dining out can be expensive, but Restaurant.com allows you to enjoy your dining experience without breaking the bank. You can purchase...

Can I use multiple Restaurant.com codes in one transaction?

Yes, you can use multiple Restaurant.com codes in one transaction. The website allows you to enter multiple promo codes during checkout,...

Account Management

How Do I Recover My Password for Restaurant.com Account?

As a Restaurant.com user, you want access to your saving certificates at any time. When you cannot log into your account due to a forgotten...

How Do I Cancel Service and Get a Refund from Restaurant.com?

You can cancel your Restaurant.com service whenever you want. However, you cannot get a refund. The best way to cancel service is by...

Restaurant Selection

What types of restaurants are available on Restaurant.com?

Restaurant.com offers a diverse range of restaurant options to suit various tastes and preferences. Our platform features an extensive...

Payment Methods

What payment methods does Restaurant.com accept?

Restaurant.com accepts the following payment methods for purchasing its dining certificates and gift cards: Visa, MasterCard, American...

Gift Cards

Does Restaurant.com offer gift cards?

Yes, Restaurant.com does offer gift cards. These gift cards are a convenient and versatile option for gifting friends, family, or coworkers....

Code Details

What is the expiration date for Restaurant.com codes?

The expiration date for Restaurant.com codes varies depending on the deal and promotional offer. Each code has its validity period...

Are Restaurant.com codes transferable or refundable?

No, Restaurant.com codes are not transferable or refundable. Once you purchase a code from Restaurant.com, it is for your personal...

Are there any restrictions or limitations when using a Restaurant.com code?

Yes, there are some restrictions and limitations when using a Restaurant.com code. These codes cannot be combined with any other promotions...

Reservations

Do I need to make a reservation before visiting a restaurant listed on Restaurant.com?

Reservation policies vary by restaurant and are subject to change, so it is recommended to check the specific restaurant's details...

Delivery/Takeout

Can I use a Restaurant.com code for delivery or takeout orders?

Yes, Restaurant.com codes can typically be used for delivery or takeout orders. However, it is important to note that not all restaurants...

Return Policy

What is the Restaurant.com return policy?

Restaurant.com does not offer returns or refunds for purchased certificates unless required by law. It is crucial to carefully review...
We look to the Restaurant.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Restaurant.com issues reported to GetHuman
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