Pornhub Customer FAQ

We're sorry to hear you're experiencing issues with the age verification process. Firstly, ensure your mobile device's browser settings are allowing cookies and pop-ups. Clear your mobile browser's cache and restart your device. Then, please try verifying your age again, ensuring all information is accurate and complete. If you still have persistent issues after these steps, it may be a temporary problem on our end. Please retry after some time.

There can be a few reasons why your Pornhub account is blocked. It could possibly due to some violation of site rules or policies, such as posting inappropriate content or offensive comments. Additionally, if your account security may have been compromised, Pornhub may temporarily block it for your protection. Alternatively, if you've forgotten your password and made multiple unsuccessful attempts to log in, this could also trigger a lockout. For a definitive answer and help with unblocking your account, it is best to reach out directly to the Pornhub support team.

No, using a VPN for Pornhub does not get your account blocked. Pornhub allows the use of a VPN for enhanced privacy and security. Using a VPN can also help you access content that might be regionally restricted. However, make sure that you're using a reliable and safe VPN when accessing any website, including Pornhub.

Siamo spiacenti, ma per motivi di sicurezza e privacy, non possiamo fornirti informazioni specifiche sulle email associate agli username. Se hai dimenticato l'email associata al tuo account, ti suggeriamo di provare a entrare con tutti i possibili indirizzi email che potresti aver usato. Se non riesci ancora ad accedere, potrebbe essere necessario creare un nuovo account.

We're sorry to hear about this issue. It could be related to your IP address being misidentified. One simple solution could be clearing your browser's cache and cookies, which may reset the geolocation data. If the issue persists, you might try a different browser, check your device's geo-location settings, or consider using a VPN (Virtual Private Network) to correct your location. Remember that access to Pornhub needs to be in accordance with the laws of your local jurisdiction.