Playstation America Customer FAQ

Top Answers & How-to Guides

What is Playstation America's Phone Number?

The question we are asked most often is about how to talk to Playstation America customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the PlayStation Store and how do I make purchases?

The PlayStation Store is an online digital marketplace where you can browse, purchase, and download a wide range of games, add-ons,...
Ask any question you have about Playstation America customer service, get an answer now.

Recent Playstation America Customer Questions

reset password without birthday. I can't remember if I used my birthday for this account.

If you can't remember the details you set up for your PlayStation account, such as your date of birth, you'll need to contact PlayStation Support. They are equipped to help you retrieve or reset your information securely. If you just need to reset your password, you can try doing so from the sign-in page. Click on "Trouble Signing In?" and then "Reset your password". You'll need access to the email address associated with your PlayStation account as they'll send you an email with further instructions on how to reset your password.
Asked Apr 23, 2024 12:41 AM

Help me with my Playstation America customer service issue

Requirements

What are the system requirements for PlayStation 5?

The system requirements for PlayStation 5 are as follows: a compatible TV or monitor that supports HDMI input, a stable internet connection...

Compatibility

Can I play PlayStation 4 games on PlayStation 5?

Yes, the PlayStation 5 is backward compatible with most PlayStation 4 games. You can play a vast selection of PS4 games on your PS5...

PlayStation Services

What is PlayStation Plus and what are its benefits?

PlayStation Plus is a subscription service offered by PlayStation. It brings several benefits to gamers, enhancing their gaming experience....

What is the PlayStation Store and how do I make purchases?

The PlayStation Store is an online digital marketplace where you can browse, purchase, and download a wide range of games, add-ons,...
We look to the Playstation America issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Playstation America issues reported to GetHuman
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