How Do I Recover My Username and Password for Payoneer?
This article provides instructions to help you recover your Payoneer username and password if you cannot log in because you have forgotten one or both of them. Instructions are provided for recovery by text message or email as well as by contacting Payoneer's customer support service, which are all the possible options for recovery.
Payoneer is a financial services company that offers online payment and money transfer services. It's one of the most popular alternatives to PayPal. If you have a Payoneer account and cannot log in because you are unable to remember your username and/or password, read on to learn how to recover them.
Recovering Your Username
Your Payoneer username is the email address you used to sign up for Payoneer's service. If you have multiple email accounts and cannot remember which one you used, simply try all of them. If this does not work for some reason, then contact Payoneer's customer support service for help.
Recovering Your Password
If you can't remember your password, then you can reset it pretty easily by following these steps:
- Go to Payoneer's sign-in page.
- Click on the Forgot Password link.
- Enter your username in the text field provided.
- Enter your phone number in the text field provided. You will be sent a text message with an authentication code.
- Enter the authentication code you received in the text field provided.
- Enter your new password.
Didn't Get the Text?
If you think the missed text was just a mistake, simply repeat the process above to have Payoneer send the code again. If you want to have the code sent by email instead, follow these steps:
- Go to Payoneer's sign-in page.
- Click on the Forgot Password link.
- Click on Reset Using Email.
- Enter your username. You will be sent an authentication code via email.
- Enter the authentication code you received.
- Enter your new password.
If you are having a difficult time recovering your username or password, contact Payoneer's customer support service. Chat, help desk, email and phone options are available.
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