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Opodo Customer FAQ

Top Answers & How-to Guides

What is Opodo's Phone Number?

The question we are asked most often is about how to talk to Opodo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional fees or charges when booking on Opodo?

No, there are no additional fees or charges when booking on Opodo. The displayed prices on our website or app already include all mandatory...
Ask any question you have about Opodo customer service, get an answer now.

Recent Opodo Customer Questions

Can I check my reservation information via phone number?

We suggest that you check your reservation information through the online services provided by Opodo. There is a link to the most up-to-date contact information right here on this page for any assistance you may need.
Asked Sep 8, 2024 11:21 AM

I bought a plane ticket for 6.10.24 from Baden-Baden to Antalya. It was not sent. How can I solve this problem?

We recommend checking your email, including the spam folder, for the ticket confirmation. If you still can't find it, please refer to the link on this page for the most up-to-date contact information to reach customer service for assistance with your ticket issue.
Asked Aug 28, 2024 9:39 AM

I ordered a ticket on your website yesterday. Karlsruhe/Baden-Baden - Antalya for 10/06/2024. I paid for it. They still haven't sent the ticket to my email.

If you have not received your ticket via email after completing your order, we recommend checking your spam or junk folder first. It’s also advisable to verify that the correct email address was provided during booking. If you still don't see the ticket, please refer to the contact information available on this page for assistance.
Asked Aug 28, 2024 9:28 AM

How do I update my credit card details

To update your credit card details, log into your Opodo account, navigate to your profile or payment information section, and follow the prompts to update your payment details.
Asked Jul 6, 2024 7:25 PM

How do i cancel my yearly subscription

To cancel your yearly subscription with Opodo, you should access your account via the Opodo website. Once you're logged in, navigate to the ‘My Trips’ or 'My Bookings' area. Here, you should find the details relating to your yearly subscription. There should be an option to cancel it. If you have any issues, there is a link to the most up-to-date contact information right here on this page that you are viewing. It's important to note that cancellation policies vary so check your specific terms and conditions to see if there might be penalties for cancelling your subscription.
Asked May 13, 2024 7:55 PM

Help me with my Opodo customer service issue

Check-in Process

How do I check-in for my flight?

You can check-in for your flight online through the airline's website or mobile app. Simply enter your reservation details and follow...

Payment Methods

What payment methods are accepted on Opodo?

Opodo accepts various payment methods to provide convenient and secure transactions for its customers. Customers can make payments...

Booking Changes

Can I cancel or modify my booking?

Yes, you can cancel or modify your booking with Opodo. However, the cancellation or modification process may vary depending on the...

Baggage Allowance

What is the baggage allowance for my flight?

The baggage allowance for your flight is determined by the airline you are flying with. Each airline has its own baggage policy and...

Cancellation Policy

What is the Opodo cancellation policy?

Opodo's cancellation policy provides flexibility for customers. If you need to cancel your booking, you can do so easily through your...

Travel Insurance

Can I purchase travel insurance through Opodo?

Yes, you can purchase travel insurance through Opodo. Opodo offers a variety of travel insurance options to ensure that you have peace...

Travel Documents

What documents do I need for international travel?

When traveling internationally, you will typically need a valid passport as the main document. It is important to ensure that your...

Loyalty Program

What is the Opodo loyalty program?

Opodo does not currently offer a loyalty program for its customers. However, the company is dedicated to providing the best prices...

Fees and Charges

Are there any additional fees or charges when booking on Opodo?

No, there are no additional fees or charges when booking on Opodo. The displayed prices on our website or app already include all mandatory...
We look to the Opodo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Opodo issues reported to GetHuman
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