New York State Electric & Gas Corp Customer FAQ

Top Answers & How-to Guides

What is New York State Electric & Gas Corp's Phone Number?

The question we are asked most often is about how to talk to New York State Electric & Gas Corp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What energy efficiency programs are available?

There are several energy efficiency programs available through New York State Electric & Gas Corp (NYSEG). These programs aim to help...
Ask any question you have about New York State Electric & Gas Corp customer service, get an answer now.

Outages

What should I do in case of a power outage?

In case of a power outage, it is important to first check if your neighbors have power to determine if the outage is isolated to your...

Service Requests

What is the process for starting or stopping service?

To start or stop service with NYSEG, customers can submit a request online, over the phone, or in person at a local office. For new...

How do I request a meter reading?

To request a meter reading from NYSEG, you can contact our customer service department. We offer several options to request a reading,...

Billing

How do I view and pay my bill online?

To view and pay your bill online with New York State Electric & Gas Corp, log in to your account on the company's website. Once logged...

Company Information

What is New York State Electric & Gas Corp?

New York State Electric & Gas Corp, commonly known as NYSEG, is a leading utility company serving the state of New York. As a subsidiary...

What services does New York State Electric & Gas Corp provide?

New York State Electric & Gas Corp provides a range of essential services to meet the energy needs of customers. As a leading utility...

Payment Options

What are the available payment options?

There are multiple payment options available for customers with New York State Electric & Gas Corp. We strive to make paying your bill...

Usage

What is the average electricity/gas usage for a typical household?

The average electricity and gas usage for a typical household can vary depending on several factors, such as the size of the home,...

Energy Programs

What energy efficiency programs are available?

There are several energy efficiency programs available through New York State Electric & Gas Corp (NYSEG). These programs aim to help...

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