How Do I Change Primary Contact for My Metro PCS Account?

Customers can change primary contact information on their Metro PCS accounts. However, you need to go through an online customer representative. Contact Metro PCS and state to them that you want to change the primary account. Customer support will guide you through the process and help you achieve your desire.

Jeff Whelpley is the editor / author responsible for this content.
Jan 29, 2020

How Do I Change Primary Contact for My Metro PCS Account?

Metro PCS offers prepaid no-contract service plans. Customers have a handful of options, including 2-unlimited plans which allow users to stream music but don't include mobile hotspot access. However, to enjoy these services, you need to choose your plan. It's possible to change your primary contact information to give you full control over your account.

Remember, only primary contact users can make changes to the Metro PCS account. Therefore, you should use a contact number that is most convenient for you and allows you access. Permissions are limited to protect your sensitive data like credit card information, address, etc. Besides, being the primary contact ensures that you pay your bills.

Most costumers refer to delegate the service by incorporating subaccounts for their family members like wife or kids, friends, or roommates to ensure they can manage it when they are not available. Which is good, right? However, you need to be careful who you grant access to your account and be absolutely sure they can compromise your sensitive information.

Primary contact information can change depending on whether you have a new phone number and need to update the information, including your email address. In this case, you need to update the system to ensure that you can log in to the account whenever you need it.

Metro PCS offers plans that are flexible and gives you a predictable bill each month. Choose the best deal that gives you all the advantages while supporting your work or entertainment needs. Your family or roommate gets to enjoy high-speed Internet connection with adequate data bundle packages. Metro PCS coverage has extensively expanded, and more people are enjoying stable and reliable service.

How Do I Change Primary Contact for My Metro PCS Account?

Changing your primary contact is a straightforward process. You can call Metro PCS customer support directly, and you get a new phone number assigned. Alternatively, you can retain the phone number you had with another subscriber to avoid any inconvenience. Metro PCS can accommodate both ways.

Contact Metro PCS customer representative and explain your desire to change the primary contact. Tell them you are switching for convenience. The switch is at no extra charge, and the new number is assigned to you in a short time. However, you may pay small charges.

How Can I Access My Metro PCS Account Using Primary Contact?

To log in to the Metro PCS account, you must first sign up and fill all the relevant fields. Accessing the account enables you to learn about the new features an plans that will meet your expectations. You can view your data and hotspot usage at a glance. To sign up, you need your 8-digit account PIN and the primary contact.

Always undertake additional security measures to safeguard your account. A primary contact has full control over the account and can add users or create subaccounts for easy account management.

For example, you can give your partner permission to access the account and pay bills when due to prevent interruption of service. Besides, you can choose the right phone plan that suits your household needs. Customers can choose between individual and family plans, depending on the services you want. The different plans have different data, with some having 5GB and others 100GB. So, chose wisely.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change Primary Contact for My Metro PCS Account?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change Primary Contact for My Metro PCS Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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