Updated

Metlife Dental Customer FAQ

Top Answers & How-to Guides

What is Metlife Dental's Phone Number?

The question we are asked most often is about how to talk to Metlife Dental customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I add dependents to my Metlife Dental plan?

Yes, you can add dependents to your Metlife Dental plan. Metlife Dental understands the importance of comprehensive dental coverage...
Ask any question you have about Metlife Dental customer service, get an answer now.

Recent Metlife Dental Customer Questions

I have group Dental coverage with MetLife and the dentist’s office is asking for an ID number, I just have a group number, what does the dentist office need to submit the claim?

The dentist's office can typically submit the claim using your group number, along with other necessary personal details like your name and birth date. If they need a unique ID number, they should be able to use your Social Security Number or an assigned alternate ID number provided by MetLife.
Asked Jul 31, 2024 2:58 PM

I need to speak to a human re claim filing

We're sorry, but as an FAQ page, we are not able to assist with phone calls or live human communication. We, however, can guide you to file a claim. Most people can submit dental claims online via the Metlife website. You'll need to log in to your account and select the "File a Claim" option. You will need various details, including the procedure, date, cost, and provider. If you have trouble, you may need a human representative to walk you through the process.
Asked Apr 23, 2024 5:30 PM

i can not log into my provider account

We're sorry to hear that you're having trouble logging into your provider account. Ensure you're inputting the correct username and password. Sometimes, case sensitivity or an unnoticed space in the login entries may cause errors. If you still can't log in, you may have to reset your password. Mostly, there is usually a "Forgot Password" link on the sign-in page. Click on this link and follow the instructions. If issues persist after these steps, it usually requires a more specific solution tied to your particular case.
Asked Apr 1, 2024 8:11 PM

Help me with my Metlife Dental customer service issue

Policy Information

Where Do I Find My Individual Personal ID Number for Metlife Dental?

Metlife Dental provides comprehensive dental health coverage to individuals and their families. Individuals enjoy at least two annual...

Can I add dependents to my Metlife Dental plan?

Yes, you can add dependents to your Metlife Dental plan. Metlife Dental understands the importance of comprehensive dental coverage...

Coverage and Benefits

What is the coverage for preventive services?

Metlife Dental offers comprehensive coverage for preventive services, ensuring that individuals can maintain their oral health with...

Are orthodontic treatments covered by Metlife Dental?

Yes, orthodontic treatments are covered by Metlife Dental. Metlife Dental offers orthodontic coverage as part of their comprehensive...

What is the waiting period for major dental services?

The waiting period for major dental services with Metlife Dental may vary depending on the specific plan. Generally, there is a waiting...

Does Metlife Dental cover pre-existing dental conditions?

Metlife Dental does provide coverage for pre-existing dental conditions, subject to certain limitations and waiting periods. Depending...

Dental Services Frequency

How often can I get a dental cleaning?

At Metlife Dental, we recommend you receive a dental cleaning every six months. Regular dental cleanings are crucial for the maintenance...

Cost and Payments

How much will I have to pay for a dental exam?

The cost of a dental examination with Metlife Dental is highly dependent on various factors. These factors include your specific dental...

Dentist Network

Can I visit any dentist or do I need to choose from a network?

With Metlife Dental, you have the flexibility to choose any dentist you prefer. You are not limited to a specific network of dentists....
We look to the Metlife Dental issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Metlife Dental issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated