What Are Some Reviews for MasterCard Credit Card?

If you are thinking about applying for a Mastercard, you probably want to know what kind of reviews Mastercard gets. Credit Karma records overwhelmingly positive reviews, while the Better Business Burea and Trustpilot record overwhelmingly negative reviews for Mastercard. The difference may be due to the fact that Mastercard only processes payments and does not provide financial services.

Are you thinking of getting a Mastercard? Before you commit, check out Mastercard reviews to get an idea of what you might experience as a customer. This article will discuss Mastercard reviews found at different reviews sites.

Mastercard's Reviews with the Better Business Bureau

The Better Business Bureau gives the Mastercard company a rating of 1.29 out of 5 stars, averaged from seven reviews. One reviewer complained that Mastercard did not inform his bank when it stopped payments on his card. Another complained that Mastercard restricted his card because of a single late payment. Others complained of poor communication, bad customer service, and poor security. The Better Business Bureau did not record any positive reviews.

Mastercard Reviews on Credit Karma

The Credit Karma review site gives Mastercard a 4.7 out of 5-star average rating based on 573 reviews. One of the positive reviews called it the best card for people with bad credit. Others spoke of speedy approvals, high credit limits, and excellent customer service. Negative reviews mentioned lousy customer service, denying credit after preapproval, high fees, and refusing to raise the credit limit.

Mastercard Reviews on Trustpilot

Mastercard scores 1.3 out of 5 stars based on 160 reviews on the Trustpilot review site. Positive reviews noted excellent customer service, the many places the card is accepted, and good discounts. Negative reviews mentioned terrible communication, poor customer service, and surprise fees. One reviewer claimed that Mastercard's errors ruined his credit rating.

The Takeaway

Reviews for Mastercard vary widely depending on the review site consulted. There are many negative reviews and many positive reviews. Some of this is probably because different companies issue Mastercards. Mastercard is a payment processing company, not a credit card company. It processes the charges for the financial institutions that pay to use its Mastercard brand. Different issuers will, therefore, likely give customers different experiences.

Contacting Mastercard

If you have any questions about Mastercard or need the company's help, you can reach a Mastercard representative by phone or help forum.

Why does GetHuman Write How-to Guides for MasterCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MasterCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Are Some Reviews for MasterCard Credit Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.