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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

How do I cancel a linked in accout for someone who is deceased

To cancel a LinkedIn account for someone who has passed away, you need to report the profile and provide information about the account holder's death. LinkedIn may require documentation, such as an obituary or death certificate, to process the request. You can follow the steps outlined in their Help Center for memorializing or deleting accounts of deceased members.
Asked Apr 9, 2026 8:14 PM

I need to close my account. I no longer have the email address or password as I am no longer employed. What do I need to do to close it.

If you need to close your LinkedIn account but cannot access it due to a lost email address or password, you will need to follow the account recovery process. Start by attempting to reset your password using any other email addresses you might have used. If that doesn't work, follow the steps available for account recovery to verify your identity. Once you regain access, you can proceed to close your account through the account settings. If you need more help, refer to the most up-to-date contact information available right here on this page.
Asked Mar 31, 2026 11:02 PM

Someone has taken over my linkedin account and I can't log in

If someone has taken over your LinkedIn account, you can try resetting your password by clicking on the "Forgot password?" link on the login page. Follow the prompts to regain access. If you're unable to reset the password or access your account, you should follow the necessary steps for account recovery through LinkedIn’s help options. There is a link to the most up-to-date contact information right here on this page that can assist you further.
Asked Feb 24, 2026 2:33 PM

I can see my account but I do not recall the email I used to create it so I have no way to access it.

If you can see your account but cannot recall the email used to create it, we recommend trying to remember any possible email addresses you might have used. You may also check if you have any old emails from LinkedIn in your inboxes. If you still can't find access, there may be account recovery options available that can guide you through retrieving your account.
Asked Dec 17, 2025 4:10 PM

I have a premium personal account and premium business account. I am sending inMail messages to contacts outside my network (2nd level) but they are not being delivered.

InMail messages can be subject to various factors that may affect delivery, such as the recipient's settings or restrictions on their account. Ensure you have enough InMail credits available and that you are sending messages according to LinkedIn's guidelines. Additionally, if the recipient has opted out of receiving messages from users outside their network, your message may not be delivered. It's worth checking the specifics of your account settings and usage to ensure compliance.
Asked Dec 5, 2025 1:17 PM

Help me with my LinkedIn customer service issue

Job Posting and Searching

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates for...

What are the benefits of using LinkedIn for job searching?

LinkedIn offers a multitude of benefits for individuals seeking job opportunities. One of the primary advantages is the platform's Another significant benefit is the ability to access a wide array of job listings. Many employers post vacancies exclusively on LinkedIn, enabling users to discover positions that may not be advertised elsewhere. In addition to traditional job listings, LinkedIn also provides features such as LinkedIn Jobs, which uses sophisticated algorithms to recommend positions based on users' profiles, skills, and interests. LinkedIn also facilitates the development of a strong personal brand. By creating a comprehensive profile that highlights one's experience, skills, and accomplishments, job seekers can present themselves professionally to potential employers. Engaging with content, sharing insights, and networking within relevant groups can help build credibility and status within one's industry. Furthermore, LinkedIn offers access to research tools that allow job seekers to learn more about companies, their cultures, and recent developments. This research capability can be invaluable for tailoring application materials and preparing for interviews. Lastly, LinkedIn Learning features a variety of courses that can help job seekers enhance their skills and knowledge, making them more competitive in the job market. Overall, utilizing LinkedIn as a job search tool can significantly enhance one's prospects and streamline the job searching process. For more information, it is recommended to explore the current web page for specific features and updates....

Account Management

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...

How Do I Get a Refund from LinkedIn?

LinkedIn users eligible for refunds on certain Premium subscriptions can request a refund within 7 days of payment, provided they haven’t...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email...

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a desktop:...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires an email...

Miscellaneous

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and determined...

Company and Account Features

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you must...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go to the...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose annual...

Privacy and Security

How do I manage my privacy settings on LinkedIn?

Managing privacy settings on LinkedIn is an important step in maintaining control over your personal information and how it is shared In the settings area, you will find sections dedicated to managing your privacy. This includes options such as who can see your connections, whether your profile is visible to the public, and how your activity updates are shared. You can also control who can view your profile photo and whether you are open to new job opportunities. Beyond basic visibility settings, LinkedIn also allows you to manage data sharing with third-party applications. It is advisable to regularly review these settings to ensure they align with your comfort level regarding privacy. Always remember to save your changes after making adjustments. If you need specific guidance on this process, you might want to consult the help section on LinkedIn’s website for the most current information and detailed instructions....

Connecting and Networking

How do I connect with other professionals on LinkedIn?

Connecting with other professionals on LinkedIn is a straightforward process that can significantly enhance your networking opportunities. To do this, use the search bar at the top of the LinkedIn homepage to find people by name, job title, or company. When you find someone you want to connect with, click on their profile to view their details. You will see a button that says "Connect." It is always a good idea to include a personalized message when sending a connection request, briefly stating who you are and why you would like to connect. This increases the chances of the request being accepted. Additionally, consider joining LinkedIn Groups related to your industry or interests, as these can provide opportunities to meet and engage with like-minded professionals. Remember, networking is about building relationships, so take the time to nurture your connections once they accept your invitation. For further assistance or more details, you might want to explore the current LinkedIn support resources available on their web page....
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LinkedIn issues reported to GetHuman
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