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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I got locked out of my account. How do I get it back without providing biometrics?

If you are locked out of your LinkedIn account and prefer not to use biometrics, you can try recovering your account using your email address or phone number associated with your account. Follow the prompts for account recovery, and LinkedIn will guide you through the steps to regain access. If there are any further verification questions, answer them to the best of your ability.
Asked Feb 12, 2025 9:04 AM

I can’t get into my account and when I try I have to verify it but it says I already submitted a request but they won’t accept my request

If you're unable to access your account and encounter issues with the verification process, make sure you follow the instructions provided during the verification step carefully. If you've already submitted a request and it's not being accepted, you may need to wait a bit before trying again. Ensure that any information you provide during the verification is accurate and matches what's on your account. Keep an eye out for any emails from LinkedIn regarding your request.
Asked Feb 1, 2025 1:26 PM

My account has been restricted and now it is asking for a passport. I am from Palestine and I do not have a passport. I hope you can help me retrieve it.

We understand that you may be facing challenges with account restrictions. If you do not have a passport, we recommend following the instructions provided when your account was restricted. There may be alternative forms of identification accepted. For the most up-to-date contact information, please refer to the link on this page you are viewing.
Asked Jan 12, 2025 12:22 PM

trying to log in to my account. I click forgot password, but the link did not come to my email or phone. I tried several times. Please HELP!!!

We recommend checking your spam or junk folder for the password reset email. Make sure you're checking the correct email account linked to your LinkedIn profile. If you have access to multiple email accounts or phone numbers, try all associated options. If you still do not receive the link, please ensure your internet connection is stable and try again after some time. If the issue persists, seek the most up-to-date contact information provided on this page for further assistance.
Asked Jan 9, 2025 12:46 PM

I am unable to access my linked in account as I am no longer using the gmail or cellphone number used to create this account, please help

We recommend visiting the Sign In page and selecting "Forgot password?" to begin the recovery process. Follow the prompts to use any alternate email or phone number linked to your account. If you've lost all access, check for recovery options provided. If you need further assistance, there is a link to the most up-to-date contact information right here on this page.
Asked Jan 7, 2025 9:07 AM

Help me with my LinkedIn customer service issue

Posting Jobs

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates for...

Account Issues

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you must...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those looking...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email...

Choosing Services

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and determined...

Account Management

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a desktop:...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires an email...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go to the...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose annual...
We look to the LinkedIn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LinkedIn issues reported to GetHuman
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