Can I cancel my order after it has been placed?
Asked a year ago
Yes, it is possible to cancel your order after it has been placed on Light In The Box. However, there are certain conditions and timeframes that need to be considered. If you wish to cancel your order, it is recommended to do so within 24 hours of placing it. You can initiate the cancellation process by contacting the customer service team and providing them with your order number. They will then assist you in canceling the order and issuing a refund if applicable. It is important to note that if your order has already been shipped or is in the process of being shipped, cancellation may not be possible. In such cases, you may need to return the item once it is delivered according to the return policy.
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