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LATAM Airlines Customer FAQ

Top Answers & How-to Guides

What is LATAM Airlines's Phone Number?

The question we are asked most often is about how to talk to LATAM Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the frequent flyer program?

The frequent flyer program offered by LATAM Airlines is a loyalty program designed to reward and recognize their most loyal and frequent...
Ask any question you have about LATAM Airlines customer service, get an answer now.

Recent LATAM Airlines Customer Questions

When purchasing a ticket from Melbourne Australia to Buenos Aires do you pay in Australian dollars

Yes, when purchasing a ticket from Melbourne, Australia to Buenos Aires through LATAM Airlines, you will typically pay in Australian dollars (AUD). The currency used for payment is usually based on the point of purchase and departure location.
Asked Aug 2, 2024 5:15 AM

how to book a group on latama flights

You can book group flights with LATAM Airlines, but they have special procedures for managing these reservations. Usually, a "group" is considered to be 10 or more people traveling together. For group reservations, you must fill out a group request form available on LATAM Airlines' website. After doing so, a representative from the airline will reach out to you to assist with the booking process. Be prepared to provide information like your travel dates, the number of passengers, and any specific accommodation requests your group may have. Anyone coordinating group travel should plan well in advance to ensure availability and better prices.
Asked Jun 20, 2024 8:52 AM

Help me with my LATAM Airlines customer service issue

Booking Process

How do I request a special meal?

To request a special meal, you can indicate your dietary requirements and preferences when booking your flight online or by contacting...

Can I make changes to my booking?

Yes, you can make changes to your booking with LATAM Airlines. We understand that plans sometimes change, and we offer flexibility...

Baggage

What are the baggage allowance and restrictions?

The baggage allowance and restrictions on LATAM Airlines vary depending on the fare, destination, and travel class. For most domestic...

Check-in

What is the check-in process?

The check-in process for LATAM Airlines involves three main options: online check-in, mobile check-in, and airport check-in. With online...

Visa Requirements

Do I need a visa to travel to my destination?

The visa requirements for travel to your destination depend on your nationality and the country you are visiting. To ensure a hassle-free...

Seat Selection

Can I select my seat in advance?

Yes, you can select your seat in advance when flying with LATAM Airlines. We offer a seat selection option during the booking process...

Payment Methods

What are the accepted forms of payment?

LATAM Airlines accepts various forms of payment for flight bookings and services. Customers can conveniently use major credit cards,...

Onboard Services

Is there Wi-Fi on board?

Yes, LATAM Airlines offers Wi-Fi on board its flights. Passengers can stay connected and enjoy internet access throughout their journey....

Cancellation Policy

What is the cancellation policy?

The cancellation policy of LATAM Airlines allows passengers to cancel their reservations and receive a refund, subject to certain conditions....

Pet Policy

Can I bring a pet on board?

Yes, LATAM Airlines allows passengers to bring pets on board, subject to certain conditions. Small pets, including dogs and cats, can...

Frequent Flyer Program

What is the frequent flyer program?

The frequent flyer program offered by LATAM Airlines is a loyalty program designed to reward and recognize their most loyal and frequent...
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LATAM Airlines issues reported to GetHuman
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