Korean Air Customer FAQ

To book a flight from Florida to Toronto using your Skypass points, log into your Korean Air Skypass account on the Korean Air website. Search for flights by entering your departure and arrival cities, along with your travel dates. Select the option to use miles, and choose the flight that fits your needs. Follow the prompts to complete your booking using your Skypass points. Be aware that availability may vary.

The fee for an additional baggage check-in varies based on your flight route, class, and frequent flyer status. It is best to check the specific baggage policy applicable to your booking for accurate information about fees related to extra luggage.

To change your email address on a flight booking with Korean Air, you typically need to access your reservation through the Korean Air website or app. Look for the option to modify your booking, and follow the prompts to update your email address. If you encounter any issues, please refer to the contact information available on this page for assistance.

Korean Air's baggage allowance varies by route and class of service. Generally, for most international flights, Economy Class passengers can check in one piece of luggage up to 23 kg (50 lbs), while Prestige Class (Business) passengers can check in two pieces, each weighing up to 32 kg (70 lbs). First Class passengers can also check in two pieces with the same weight allowance. Carry-on baggage typically includes one piece up to 10 kg (22 lbs) for Economy and up to 18 kg (40 lbs) for Business and First Class. Additional fees may apply for excess baggage. Specific details depend on your ticket and route.

No, you do not need to include middle names when booking flights with Korean Air. Only your first and last names as they appear on your passport are required.