J. Jill Customer FAQ
Top Answers & How-to Guides
What is J. Jill's Phone Number?
The question we are asked most often is about how to talk to J. Jill customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is J. Jill's privacy policy?
J. Jill's privacy policy is designed to protect the personal information of its customers. They are committed to maintaining the confidentiality...
Ask any question you have about J. Jill customer service, get an answer now.
Returns
What is J. Jill's return policy?
J. Jill offers a flexible and hassle-free return policy. If you are not satisfied with your purchase, you can return it within 90 days...
Shipping
Can I track my order?
Yes, you can track your order with J. Jill. Once your order is shipped, you will receive a confirmation email with a tracking number...
Gift Cards
Do you offer gift cards?
Yes, J. Jill offers gift cards for purchase both online and in-store. Gift cards are the perfect way to surprise and treat your loved...
Sizing
Do you have a size chart?
Yes, we do have a size chart available. At J. Jill, we understand the importance of finding the right fit for our customers. Our size...
Order Changes
Can I cancel or change my order?
Yes, you can cancel or change your order as long as it has not been processed or shipped. To cancel or make changes to your order,...
Privacy Policy
What is J. Jill's privacy policy?
J. Jill's privacy policy is designed to protect the personal information of its customers. They are committed to maintaining the confidentiality...
Help me with my J. Jill customer service issue
Ask any question you have about J. Jill customer service. We will do our best to get you answers right away.
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