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InTown Suites Customer FAQ

Top Answers & How-to Guides

What is InTown Suites's Phone Number?

The question we are asked most often is about how to talk to InTown Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods are accepted at InTown Suites?

InTown Suites accepts multiple payment methods to accommodate our guests. We strive to provide convenience and flexibility during your...
Ask any question you have about InTown Suites customer service, get an answer now.

Recent InTown Suites Customer Questions

How do I complain about the excessive amount of roaches in my room? I have killed 8 just today In the past 30 mins. I have complained to the front desk. And nothing is happening

We understand your concerns regarding the situation. It's essential to address pest issues promptly. Since you've already reported it to the front desk, we recommend following up with them to ensure your complaint is being taken seriously. Additionally, you may want to ask about pest control measures being taken in your room or throughout the property. Your comfort and satisfaction are important, and addressing such issues should be a priority for management.
Asked Sep 9, 2024 10:47 PM

How do I file a formal complaint against Intown Suites?

To file a formal complaint against InTown Suites, we recommend reaching out to their Customer Service department. You can do so by calling them directly, or by leaving a message on their official website where you can describe the specifics of your problem. It's also advisable to maintain records of all communications for your reference. Be clear and concise in your complaint, specifying dates, staff involved, and any other pertinent information. This will allow for more efficient problem-solving.
Asked Mar 8, 2024 11:32 AM

How do I get in contact with human resources regarding my application for employment?

We're glad to hear that you're interested in working with us at InTown Suites! Unfortunately, we do not provide specific contact information for our human resources department. Typically, after submitting an application, our team will review it and contact you if they believe you're a good fit for the position. We appreciate your patience and understanding throughout this process.
Asked Mar 5, 2024 5:03 PM

Locked out no front desk to make key

We're sorry to hear you're locked out. InTown Suites does not have traditional front desks in their locations, however, there is an on-site Guest Attendant available 24/7 to assist you. If you have lost your key or need assistance with your lock, locate the Guest Attendant by referring to the on-site staff information that was provided at check-in. Rest assured that assistance is available at any time of the day or night.
Asked Mar 4, 2024 8:13 AM

Help me with my InTown Suites customer service issue

About InTown Suites

What is InTown Suites?

InTown Suites is a trusted and convenient extended stay lodging option designed specifically for individuals or families seeking affordable...

Locations

Where are InTown Suites locations?

InTown Suites operates multiple locations across the United States. We cater to extended stay guests and provide affordable and comfortable...

Rates and Reservations

Does InTown Suites offer weekly rates?

Yes, InTown Suites offers affordable weekly rates for their extended stay lodging options. At InTown Suites, we understand that some...

Can I make a reservation online?

Yes, you can easily make a reservation at InTown Suites online. Our website provides a secure and user-friendly online booking system....

Check-in and Check-out

What are the check-in and check-out times?

The check-in time at InTown Suites is 3:00 PM, while the check-out time is 12:00 PM. We understand the importance of providing our...

Room Features

Do InTown Suites rooms have kitchens?

Yes, all InTown Suites rooms are equipped with fully-functional kitchens. Our rooms are designed to offer guests a comfortable and...

What amenities are included in the room?

Our rooms at InTown Suites are equipped with a range of amenities to ensure a comfortable and convenient stay. Each room includes a...

Wi-Fi and Pets

Is there free Wi-Fi available?

Yes, InTown Suites offers free Wi-Fi to all guests. Our goal is to provide a comfortable and convenient stay for all travelers, which...

Can I bring my pet to InTown Suites?

At InTown Suites, we understand that pets are an important part of your family. That's why we gladly welcome furry companions in select...

Services

Is housekeeping provided?

Yes, housekeeping services are provided at InTown Suites. We understand the importance of a clean and comfortable living environment...

Facilities

Are there laundry facilities on-site?

Yes, InTown Suites provides convenient on-site laundry facilities for our guests. Whether you are staying for a few nights or several...

Payments

What payment methods are accepted at InTown Suites?

InTown Suites accepts multiple payment methods to accommodate our guests. We strive to provide convenience and flexibility during your...
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InTown Suites issues reported to GetHuman
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