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Gillette Customer FAQ

Top Answers & How-to Guides

What is Gillette's Phone Number?

The question we are asked most often is about how to talk to Gillette customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the return policy for Gillette products?

The return policy for Gillette products ensures customer satisfaction. If you are not completely satisfied with your purchase, you...
Ask any question you have about Gillette customer service, get an answer now.

Recent Gillette Customer Questions

The orange light is flashing on gillette heated razor

A flashing orange light on the Gillette heated razor typically indicates that the battery is low or the device is in need of charging. Ensure that the razor is properly connected to its charging station. If the issue persists even after charging, it may require additional troubleshooting.
Asked Sep 11, 2024 9:16 PM

My gillette heated razor is flashing orange continuously even after its been charged

If your Gillette heated razor is flashing orange continuously even after being charged, this typically indicates a charging issue. Firstly, ensure that all connectors are clean and dry before charging. Also, check that the base and handle are aligned properly. If the issue persists, there might be a problem with the charging base or the battery itself. Consult your user guide for troubleshooting steps or consider contacting Gillette's customer support for further assistance.
Asked Apr 29, 2024 11:53 AM

My Heated GILLETTE Razor has stopped charging

We're sorry to hear that your heated Gillette Razor isn't charging. Try cleaning the contacts on the charger and razor with a dry cloth to ensure they are free from any obstructions such as dust or body hair. Make sure that the dedicated power socket is functioning correctly. If the issue persists, it is possible there may be a defect or internal problem with your razor. Gillette razors come with a warranty period. If your razor is within this period, you may contact Gillette's customer support to claim warranty and resolve the issue.
Asked Mar 4, 2024 7:19 PM

Help me with my Gillette customer service issue

Products

What products does Gillette offer?

Gillette offers a wide range of grooming products for men. Our product line includes high-quality razors, such as our popular Fusion5...

Refillability

Are Gillette razors refillable?

Yes, Gillette razors are refillable. Gillette offers a range of refill cartridges that are compatible with their razor handles. These...

Razor Types

What is the difference between disposable and cartridge razors?

Disposable razors and cartridge razors differ in terms of design, quality, performance, and cost. Disposable razors are typically a...

Blade Replacement

How often should I change the blade on my razor?

We recommend changing the blade on your razor every 5-10 shaves, or whenever you start noticing any discomfort or a decline in performance....

Skin Sensitivity

Can I use Gillette razors on sensitive skin?

Yes, Gillette razors are suitable for use on sensitive skin. Our razors are designed with advanced technology and features to ensure...

Gender

Do Gillette razors work for both men and women?

Yes, Gillette razors are designed to cater to the shaving needs of both men and women. With decades of experience and expertise in...

Hair Type

Are Gillette razors suitable for coarse or thick hair?

Yes, Gillette razors are suitable for coarse or thick hair. Our razors are specifically designed to cater to a wide range of hair types,...

Warranty

What is the warranty on Gillette razors?

Gillette offers a warranty on their razors to ensure customer satisfaction. The specific warranty duration depends on the razor model...

Subscription Services

Do you offer any subscription services for razor blade refills?

Yes, at Gillette, we are proud to offer a convenient subscription service for razor blade refills. Our subscription service ensures...

Animal Testing

Are Gillette products tested on animals?

No, Gillette does not test its products on animals. As a brand committed to ethical practices, Gillette has a strict policy against...

Return Policy

What is the return policy for Gillette products?

The return policy for Gillette products ensures customer satisfaction. If you are not completely satisfied with your purchase, you...
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Gillette issues reported to GetHuman
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