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GMAC Customer FAQ

Top Answers & How-to Guides

What is GMAC's Phone Number?

The question we are asked most often is about how to talk to GMAC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make extra payments towards my GMAC auto loan?

Yes, customers have the option to make extra payments towards their GMAC auto loan. Making extra payments can help reduce the principal...
Ask any question you have about GMAC customer service, get an answer now.

Recent GMAC Customer Questions

I need a Lein Release letter, I have title but not letter releasing the lein

We understand you're in need of a lien release letter. Generally, GMAC, now known as Ally Financial, should automatically send out a lien release letter once the loan has been paid in full. If for some reason this hasn't happened, you can directly contact Ally Financial's customer service department. They should be able to provide assistance in obtaining a lien release letter for your vehicle. Remember, it's always a good idea to keep such documents in a safe place for future reference.
Asked Apr 22, 2024 10:14 PM

Help me with my GMAC customer service issue

Lien Release

How Do I Get a Lien Release Letter from GMAC?

You can get a lien release letter from GMAC the moment you settle the amount you owe. The company will retain its hold on the asset...

Auto Loans

What are the eligibility requirements for a GMAC auto loan?

To be eligible for a GMAC auto loan, certain requirements must be met. First and foremost, applicants must be at least 18 years old...

What payment options are available for GMAC auto loans?

GMAC offers various payment options to suit the needs of their customers. Customers can make their payments online, through the GMAC...

Can I make extra payments towards my GMAC auto loan?

Yes, customers have the option to make extra payments towards their GMAC auto loan. Making extra payments can help reduce the principal...
We look to the GMAC issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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