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FlipKart Customer FAQ

Top Answers & How-to Guides

What is FlipKart's Phone Number?

The question we are asked most often is about how to talk to FlipKart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
Ask any question you have about FlipKart customer service, get an answer now.

Recent FlipKart Customer Questions

How do I get my refund of the cancellation order

To get a refund for a canceled order, you need to ensure the order has been canceled successfully through your FlipKart account. Refunds are typically processed to the original payment method within 7-10 business days. If you paid by cash on delivery, the refund will be processed to your bank account or as FlipKart Wallet balance. Keep an eye on your order status for updates on the refund process.
Asked Jul 11, 2024 3:05 PM

I get delivery which I had ordered but it was not showing in order list and now I want to return it, but the order doesn't display in order section

To initiate a return on FlipKart, the order needs to be present in your "Orders" section. If it is not displaying there, there might be a technical issue. However, please ensure that you're logged into the correct account, which you used for placing the order. You might have multiple accounts. If the issue continues, we suggest clearing your browser's cache and cookies or trying a different browser. If the order is still not appearing, there could be a specific issue with your account and the order in question. As far as we can assist here, you may need to click on the contact link on this page to get in touch with FlipKart directly for further help.
Asked May 31, 2024 11:52 AM

i cant change my flipkart password

Changing your FlipKart password is quite simple. Here's a quick step-by-step guide: 1. Log into your Flipkart account. 2. Click on 'My Account' and then select 'Account Settings.' 3. You will see an option for 'Change Password', click on that. 4. You'll be asked to enter your current password and then your new password. Input these details. 5. Once you've confirmed the new password, click on 'Save Changes.' If you've forgotten your current password, click on 'Forgot Password' at the login screen, and Flipkart will send a reset link to your registered email address.
Asked May 8, 2024 7:16 AM

I need to get update of installation of ac purchased by flipkart samsung model

To get updates on the installation of your AC purchased from FlipKart, you can firstly check the 'My Orders' section of your account where there is detailed information about the status of your order. Another way is to refer to the emails or SMS sent by FlipKart, which usually contain details about the progress of your order, including installation. If you have opted for installation while placing the order, a service engineer from FlipKart or from Samsung should reach out to you to schedule an installation appointment. Please make sure your contact information is correct and check your spam or junk folder for missed communication if you haven't received any update yet.
Asked Apr 17, 2024 1:00 PM

My order is not delivered but showing out for delivery

If your order is marked as 'Out for Delivery' but hasn't been delivered yet, it's likely that your package is with the courier service on the way. This status update usually shows before you receive your order. If it's been a while and your package hasn't arrived, there may have been an unforeseen delay. Delivery might take longer due to weather conditions, traffic, or high volume of orders if it's peak season. Make sure to keep the lines open if the courier has to call. If the issue persists, your best course of action is to directly report the situation to FlipKart's customer service for assistance. They will help you to track the package or possibly offer a resolution.
Asked Apr 16, 2024 10:35 AM

Help me with my FlipKart customer service issue

Order Management

How do I track my FlipKart order?

If you ordered soemthing from Flipkart and would like to track it's delivery, here are the best and most effective ways to do so.

How Can I Return My Order on FlipKart?

Flipkart allows returns, replacements, or exchanges for defective, damaged, tampered, or ill-fitting products, as well as for receiving...

How do I return my order to FlipKart?

Online shopping has revolutionized the way we shop, offering convenience and a wide range of products. However, returning items due...

How can I exchange my order on FlipKart?

If you ordered something from Flipkart and it's the wrong size and needs to be exchanged, here is the fastest way to exchange your...

How do I cancel my order on FlipKart?

Don't let cancelling an order with Flipkart cause you a hassle. Cancelling an order is stress and pain free if you just follow these...

Can I change my delivery address after placing an order on FlipKart?

Yes, you can change your delivery address after placing an order on FlipKart. However, this feature is only available for certain orders....

Refunds and Returns

How do I get FlipKart to refund a charge?

Refunds can be a hassle. Well don't let them be, especially when it comes to Flipkart. We looked up the best ways to get your hard...

What is FlipKart's return policy?

FlipKart's return policy enables customers to return most products within a specified period for a refund or replacement. The specific...

Can I cancel a refund request on FlipKart?

Yes, you can cancel a refund request on FlipKart. If you change your mind or no longer wish to return or exchange a product, you can...

Can I return a product if I have used it on FlipKart?

Yes, you can return a product on Flipkart even if you have used it. Flipkart offers a hassle-free returns policy that allows customers...

Account Management

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Payment Options

What are the payment options available on FlipKart?

FlipKart offers various payment options to ensure a convenient shopping experience. Customers can choose from multiple methods such...

Delivery Information

How long does it take for FlipKart to deliver an order?

FlipKart aims to deliver orders in a timely manner, providing a seamless shopping experience. The estimated delivery time varies depending...

FlipKart Plus

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program offered by Flipkart, an Indian e-commerce platform. It is designed to provide various benefits and...

Discounts and Offers

Are there any discounts or offers available on FlipKart?

Yes, Flipkart offers various discounts and offers on different products throughout the year. These discounts can be availed through...

Product Warranty

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
We look to the FlipKart issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FlipKart issues reported to GetHuman
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