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Favor Delivery Customer FAQ

Top Answers & How-to Guides

How do I Contact Favor Delivery Customer Service?

The question we are asked most often is about how to talk to Favor Delivery customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on the items I can order?

Yes, there are some limitations on the items you can order through Favor Delivery. We strive to provide a wide range of delivery options,...
Ask any question you have about Favor Delivery customer service, get an answer now.

Recent Favor Delivery Customer Questions

How can I get my order redelivered

To get your order redelivered, please reach out to Favor Support through the Contact Us option. They will assist you with resolving the issue and arranging a redelivery if necessary.
Asked Jul 4, 2024 5:49 PM

I need help placing an order, and change the credit card information.

Sure, to place an order, you'll need to open the Favor Delivery app, find the retailer or restaurant of your choice, and select the items you wish to purchase. During the checkout process, you can change your credit card information. Just look for the "Payment" section, there you should see the option to add a new credit card or select a different one if you've already added multiple cards to your account. Make sure to review all details carefully before confirming your order.
Asked Apr 27, 2024 6:41 PM

I can't tell if my order has been placed

After you successfully place an order through Favor Delivery, you should receive an order confirmation via the mobile app or through an email. This will conatin order details, including the list of items you ordered and their prices. You can also check your order status within the app. If you didn't receive any confirmation or can't find your order within the app, there might be a chance your order didn't go through. Please ensure you completed all required steps to place your order.
Asked Apr 4, 2024 6:47 PM

I received a women’s blue Aztec pattern western coat that is to small. I would like to exchange it for a 2x and send the small back. Not sure how to do this

Hmmm... we're not sure about that. The process for returning or exchanging an item greatly depends on the policies of the retailer where you purchased the product from. Favor Delivery does not handle return or exchange requests as it primarily focuses on food and grocery deliveries. We advise reaching out to the original seller or retailer for any return/exchange queries.
Asked Mar 29, 2024 6:50 PM

I keep getting a message that says “we were unable to process your request at this time”

This message may occur due to server issues on our end or potential issues with your network connection. We'd first recommend checking your internet connection and then trying again. If still unsuccessful, try logging out, quitting the app, then logging back in. If the problem persists after these steps, it is possible there may be ongoing technical difficulties on our side. In such instances, we appreciate your patience while we promptly work on resolving this. Rest assured, we'd want you to have a smooth and comfortable experience with Favor Delivery.
Asked Mar 11, 2024 6:42 PM

Help me with my Favor Delivery customer service issue

Feedback

How Do I Give Feedback About My Experience to Favor Delivery?

Good or bad, companies want to know how they are doing. As a consumer it's important to take the time to give them feedback. Here's...

Cancellation

How do I cancel my order?

To cancel your order, simply open the Favor app or website, navigate to your order details, and select the option to cancel. Please...

Delivery Fee

What is the delivery fee for Favor Delivery?

The delivery fee for Favor Delivery varies depending on several factors. The base delivery fee starts at $6, which covers the cost...

Scheduled Delivery

Can I schedule a delivery in advance?

Yes, Favor offers the option to schedule deliveries in advance. Customers can conveniently select a future date and time for their...

Estimated Time

What is the estimated delivery time?

The estimated delivery time for Favor Delivery varies depending on various factors such as distance, traffic conditions, and the restaurant's...

Payment Methods

What payment methods are accepted by Favor Delivery?

Favor Delivery accepts various payment methods to ensure convenience for its customers. You can easily pay for your orders using major...

Order Tracking

Can I track the progress of my delivery?

Yes, you can track the progress of your delivery through the Favor Delivery app. Once your delivery is assigned to a runner, you will...

Order Issues

What happens if my order is incorrect or missing items?

If your order is incorrect or missing items, Favor Delivery has a dedicated customer support team to ensure your satisfaction. Simply...

Minimum Order

Is there a minimum order requirement?

No, there is no minimum order requirement for Favor Delivery. Whether you need a small item or a large order delivered, we are here...

Third Party Order

Can I place an order for someone else?

Yes, you can place an order for someone else through Favor Delivery. When placing an order, simply enter the delivery address of the...

Item Restrictions

Are there any restrictions on the items I can order?

Yes, there are some limitations on the items you can order through Favor Delivery. We strive to provide a wide range of delivery options,...
We look to the Favor Delivery issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Favor Delivery issues reported to GetHuman
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