The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page?

In a nutshell: Managing a Facebook business page facilitates customer connection and social media marketing, but forgetting the login password can hinder access. Fortunately, recovering an account is typically straightforward with Facebook’s built-in recovery tools. Users can follow specific steps, such as visiting the Help section and interacting with the Meta AI

Adam Goldkamp is the editor / author responsible for this content.
Apr 27, 2026

Introduction

Managing a business page on Facebook is ideal for connecting with customers, implementing social media marketing strategies, tracking views, reactions, and other types of engagement. However, forgetting a password can be frustrating, especially if a user is attempting to see their page. One positive note is that regaining access is usually a quick, hassle-free process when effective, resourceful steps are used to retrieve credentials associated with an account. Fortunately, Facebook offers built-in tools to help its users reset their passwords, restore company profile access, and verify their identities to ensure they can log in without issues and safeguard their information.

What You'll Need

Forgetting a Facebook password can cause a major setback, mainly if a page is connected to an online or physical business for brand awareness purposes. This is why the platform requires users to go through an instructional process that makes account recovery easy and secure. Therefore, following specific steps is essential if users want to avoid login failures or encountering a lockout due to the Facebook attempt limit. Some users may need advanced help if they experience difficulty using their current credentials to see or update their pages. If you’re unable to access your business page or dashboard, read on to determine several effective steps that can help you reclaim account ownership.

Visit the Facebook website and scroll down to the very bottom of the page.

Click the ‘Help’ footer link to the far right on the last line of menu links.

The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page? (Step 2)

Wait until the minimized Meta AI Assistant appears, and type ‘How do I get access to my Facebook company page if I don’t have the password?’ in the textbox.

The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page? (Step 3)

Click the blue button displaying the white paper airplane to submit your question.

The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page? (Step 4)

You should see the chatbot’s response. Follow the instructions to reset your password and access your company page.

Verify that you completed every step and wait for the chatbot to end the session or click the ‘X’ box in the top-right corner.

After regaining account access, you must consider a few additional steps to prevent a future restriction. One suggestion is to confirm that you still have full access to your page. Another idea is to review your security settings, such as the backup code, SMS, and two-factor authentication methods. In addition, you must update your recovery email and phone number to get back into your account if your primary login credentials are compromised by a hacker. If your page is managed by multiple team members, ensure their roles are assigned properly, and they still have access to your account. Remember, if your page becomes inaccessible, your team faces a restriction you’re responsible for resolving, and could result in conflict if you fail to notify them.

Conclusion

Some users experience issues during the password recovery process and need help, but don’t know who to contact. It would be best to rely on the support team if you discover that you aren’t receiving a verification code after a request, or login errors prevent you from completing a submission. One of the most effective ways to reach out to the Help Center is via phone, which is the main contact method available to users. While you can’t speak to a live human, you can access Facebook’s directory to get information about troubleshooting and find out how to report issues.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page?

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