Updated

Expansys USA Customer FAQ

Top Answers & How-to Guides

What is Expansys USA's Phone Number?

The question we are asked most often is about how to talk to Expansys USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between new and refurbished products?

New products are brand new and have never been used before. They come in their original packaging with all the accompanying accessories Refurbished products, on the other hand, are pre-owned items that have been returned to the manufacturer or retailer for various reasons. These products are thoroughly inspected, repaired, and tested to ensure they function properly. While they may show minor signs of wear, they are restored to a good condition. Refurbished products may not come in their original packaging and may have generic accessories. The advantage of refurbished products is that they often come at a lower price compared to new products. They also undergo rigorous quality checks to ensure they meet manufacturing standards. Expansys USA provides a warranty on all refurbished products to offer customers peace of mind....
Ask any question you have about Expansys USA customer service, get an answer now.

Order Management

How Do I Change My Shipping Address with Expansys?

Expansys is still in operations in regions of Australia and Asia in spite of closing its online stores in Mexico, Canada, and the United...

How do I track my order?

After placing an order with Expansys USA, you can track your shipment by logging into your account on our website. Once logged in,...

Can I cancel my order?

Yes, you can cancel your order. At Expansys USA, we understand that circumstances may change, and you may need to cancel your order....

Payment

What payment methods are accepted?

At Expansys USA, we offer a wide range of convenient and secure payment options to ensure a smooth shopping experience for our customers....

Shipping

How long does shipping take?

Our shipping times depend on the selected shipping method and the destination location. Generally, orders placed with standard shipping...

Do you offer international shipping?

Yes, we offer international shipping services to various countries through our website. Customers outside the United States can easily...

Returns & Exchanges

What is Expansys's return policy?

Expansys USA offers a straightforward and customer-friendly return policy. Within 14 days of the purchase, customers can return any...

Can I exchange a product?

Yes, we offer product exchanges with certain conditions. If you are not satisfied with your purchase or have received a defective item,...

Can I return a faulty product?

Yes, you can return a faulty product to Expansys USA. We understand that sometimes products may have manufacturing defects or other...

Preorders

Can I preorder a product?

Yes, you can preorder a product on Expansys USA. Preordering allows you to reserve an item before it becomes available for general...

Promotions

Are there any discounts or promotions available?

Yes, Expansys USA occasionally offers discounts and promotions on various products. These special offers are subject to change and...

Warranty

What is the warranty on your products?

At Expansys USA, we prioritize customer satisfaction and offer warranty coverage for all our products. The warranty period may vary...

Product Information

What is the difference between new and refurbished products?

New products are brand new and have never been used before. They come in their original packaging with all the accompanying accessories Refurbished products, on the other hand, are pre-owned items that have been returned to the manufacturer or retailer for various reasons. These products are thoroughly inspected, repaired, and tested to ensure they function properly. While they may show minor signs of wear, they are restored to a good condition. Refurbished products may not come in their original packaging and may have generic accessories. The advantage of refurbished products is that they often come at a lower price compared to new products. They also undergo rigorous quality checks to ensure they meet manufacturing standards. Expansys USA provides a warranty on all refurbished products to offer customers peace of mind....

Help me with my Expansys USA customer service issue

Ask any question you have about Expansys USA customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated