What is the warranty policy for Ecobee thermostats?

Asked a year ago
The warranty policy for Ecobee thermostats includes a limited three-year warranty. This warranty covers any defects in materials and workmanship, providing a replacement unit or repair service at Ecobee's discretion. The warranty is valid for the original purchaser and is non-transferable. In case of a warranty claim, customers are required to contact Ecobee's support team within three years of the original purchase date. Proof of purchase may be required to validate the warranty claim. The warranty does not cover damages caused by misuse, unauthorized repairs, or accidents. Ecobee strives to offer reliable and high-quality thermostats, and their warranty policy ensures customer satisfaction by providing necessary support and solutions in the event of any product defects.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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