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Easyjet Customer FAQ

Top Answers & How-to Guides

What is Easyjet's Phone Number?

The question we are asked most often is about how to talk to Easyjet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need travel insurance for my Easyjet flight?

While travel insurance is not mandatory for Easyjet flights, it is highly recommended. Easyjet strongly advises all passengers to consider...
Ask any question you have about Easyjet customer service, get an answer now.

Recent Easyjet Customer Questions

Good afternoon. We bought a ticket K8RTC48, we made a mistake in the name, they wrote selena, and the passenger was olga .can I make an adjustment?

Name corrections can usually be made, but there are specific policies regarding this. Typically, minor spelling mistakes may be correctable, but significant changes like a full name may require a change fee or may not be allowed. Please check the name change policy for your ticket. There is also a link to the most up-to-date contact information right here on this page that can assist you further.
Asked Jan 29, 2025 9:16 AM

Information on a lost suitcase

If your suitcase is lost, you should report it to the Easyjet baggage service immediately upon arrival at the airport. Fill out a property irregularity report (PIR) with your contact information and flight details. Keep your baggage receipt, as it will be necessary for tracking your baggage and filing any claims. Easyjet will typically keep you updated on the status of your luggage. It may take some time to recover lost luggage, but they will assist you in the process.
Asked Dec 22, 2024 1:46 PM

How do I change my ticket for another date ?

To change your Easyjet ticket for another date, you need to go to the "Manage Bookings" section on the Easyjet website or app. There, you can select your booking and follow the prompts to change the flight. Keep in mind that changing your flight may incur additional fees and fare differences.
Asked Jul 19, 2024 11:09 PM

Who do i contact to make a complaint

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 1, 2024 8:36 PM

What Is the Luggage Allowance on Easyjet?

If you don't book in advance and purchase tickets at the last minute, your best bet is to pack as lightly as possible to avoid extra fees. If you only plan on traveling with hand luggage but still need more weight allowance for heavier items such as winter coats or suitcases, there are ways around that too! For example, you can purchase a separate seat for your heavier items and avoid paying excess baggage fees. If you face any issues or difficulties, you can contact Easyjet customer support. They will help you fix any problems you might have.
Asked Jun 29, 2024 10:21 AM

Help me with my Easyjet customer service issue

Name Change

How Do I Change the Name on My Easyjet Ticket?

Changing the name on your ticket doesn't have to be a complex process. With a little bit of planning, you can quickly make the changes...

Luggage Allowance

What Is the Luggage Allowance on Easyjet?

If you don't book in advance and purchase tickets at the last minute, your best bet is to pack as lightly as possible to avoid extra...

Seat Changes

How Do I Change My Seats on My Easyjet Flight?

EasyJet allows you to change your plane seats after booking. You can make the changes through the airline company's website or mobile...

Flight Changes

How Do I Change My Easyjet Flight?

EasyJet allows you to make changes to your flight at a fee. It is easier to make these changes online and they should be made at least...

Can I change the date of my Easyjet flight?

Yes, you can change the date of your Easyjet flight. Easyjet offers a flight change option called "Flight Change Flexi," which allows...

Baggage Issues

What Do I Do If I'm Missing My Baggage from My Easyjet Flight?

Lost, missing, or delayed goods can be a cause of concern. Fortunately, you can get help from EasyJet fast. with these helpful tips....

Refunds

How Do I Get a Refund for My Flight on Easyjet?

If you change your mind about a flight that you booked on Easyjet, you may be eligible for a refund. These helpful tips can assist...

Special Requests

How Do I Make a Special Request or Wheelchair Access on Easyjet?

Traveling can be a pain, so don't let it be. If you need special help from Easyjet to make your travel experience better, here's what...

Food on Board

Can I bring my own food on board Easyjet flights?

Yes, you can bring your own food on board Easyjet flights. Easyjet allows passengers to bring their own food and snacks on board, as...

Pets on Board

What is the Easyjet policy on pets on board?

EasyJet allows the carriage of assistance dogs, including guide dogs, free of charge on all their flights. However, pets are not permitted...

Musical Instruments

Can I travel with a musical instrument on Easyjet?

Yes, you can travel with a musical instrument on Easyjet. Easyjet allows musical instruments as part of your cabin baggage, provided...

Boarding Pass

Do I need to print my Easyjet boarding pass?

No, you do not need to print your Easyjet boarding pass. Easyjet offers mobile boarding passes that can be displayed on your smartphone...

Flight Delays

What happens if my Easyjet flight is delayed?

If your Easyjet flight is delayed, the airline will do its best to keep you informed about the estimated departure time. They will...

Cabin Baggage

Are there any restrictions on the weight and size of cabin baggage on Easyjet flights?

Yes, Easyjet has restrictions on the weight and size of cabin baggage to ensure a smooth and efficient boarding process. As of now,...

In-flight Entertainment

What are the options for in-flight entertainment on Easyjet?

Easyjet does not provide in-flight entertainment on any of its flights. This decision was made in order to maintain affordable fares...

Travel Insurance

Do I need travel insurance for my Easyjet flight?

While travel insurance is not mandatory for Easyjet flights, it is highly recommended. Easyjet strongly advises all passengers to consider...
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Easyjet issues reported to GetHuman
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