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ETrailer.com Customer FAQ

Top Answers & How-to Guides

What is ETrailer.com's Phone Number?

The question we are asked most often is about how to talk to ETrailer.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any promotions or discounts available?

Yes, ETrailer.com frequently offers promotions and discounts on various products. These promotions can include discounts on selected...
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Recent ETrailer.com Customer Questions

I bought an advent air conditioner with thermostat and wondering if someone could walk me through the wiring process of hooking the thermostat up and hooking the AC unit up

Sure! First, please make sure to disconnect any power sources before starting the wiring process for safety reasons. To wire the thermostat to the Advent Air RV AC unit, you're going to need to connect a red, white, yellow, and green wire from the thermostat to the AC unit. 1. The red wire supplies power, connect from RH terminal (Thermostat) to R terminal (AC unit). 2. The white wire controls the heating, connect from W terminal (Thermostat) to W terminal (AC unit). 3. The yellow wire controls the AC cooler, connect from Y terminal (Thermostat) to Y terminal (AC unit). 4. The green wire controls the fan, connect from G terminal (Thermostat) to G terminal (AC unit). Please note, some AC units may not use a green wire for the fan, and instead combine the control with the yellow wire, in which case Y and G would be linked together. This can vary based on the specific model of the AC unit and thermostat. Always follow the instructions that come with your specific devices.
Asked Jun 12, 2024 1:16 AM

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Products Offered

What types of products does ETrailer.com offer?

ETrailer.com offers a wide range of products to meet various towing and trailer needs. Our extensive inventory includes trailer hitches,...

Installation Tools

Do I need any special tools to install trailer hitch?

No, you do not need any special tools to install a trailer hitch from ETrailer.com. The hitch installation typically requires common...

Warranties

Does ETrailer.com offer any warranties on their products?

Yes, ETrailer.com offers warranties on their products. They understand the importance of providing customers with peace of mind and...

Shipping Process

What is the shipping and delivery process?

At ETrailer.com, we offer a straightforward and efficient shipping and delivery process. Once you have completed your purchase, our...

Order Tracking

Can I track my order after it has been placed?

Yes, you can track your order after it has been placed. Once your order has been processed and shipped, you will receive an email notification...

Return Policy

What is the return policy for ETrailer.com?

ETrailer.com offers a hassle-free return policy to ensure customer satisfaction. Customers have 60 days from the purchase date to return...

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but there are certain conditions to be aware of. If you want to...

Payment Methods

What payment methods does ETrailer.com accept?

ETrailer.com accepts several convenient payment methods to ensure a hassle-free shopping experience. Customers can make purchases using...

Promotions

Are there any promotions or discounts available?

Yes, ETrailer.com frequently offers promotions and discounts on various products. These promotions can include discounts on selected...
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