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Dyson Customer FAQ

Top Answers & How-to Guides

What is Dyson's Phone Number?

The question we are asked most often is about how to talk to Dyson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my Dyson vacuum cleaner without the brush bar?

Yes, you can use your Dyson vacuum cleaner without the brush bar. Dyson vacuums come equipped with a brush bar for effective carpet...
Ask any question you have about Dyson customer service, get an answer now.

Recent Dyson Customer Questions

Red gasket and gray ring came off while I was emptying it v11 how do I put it bake on and where does it go any visual aids would be great

The red gasket and the gray ring are important pieces of the Dyson V11 vacuum cleaner. If they have fallen off during cleaning, make sure not to lose them. The red gasket usually fits inside the rim of the dirt canister, ensuring a tight seal. The gray ring, on the other hand, typically sits on the outside of the dust bin release mechanism, helping secure the bin to the body of the vacuum. To reassemble, first place the red gasket into the inside rim of the bin ensuring a snug fit. Then align the gray ring with the release mechanism securing the bin. Please be delicate as improper or forceful fitting may damage these parts. For specific visual assistance, videos are available online demonstrating these steps.
Asked Apr 18, 2024 6:43 PM

How do l change the battery in my Dyson vaccum

To replace the battery in your Dyson vacuum, start by removing the old battery. Depending on your model, you will either press a release button or use a screwdriver to remove it. Once the old battery is out, take the new battery and align it with the battery compartment. If your battery came with screw holes, use a screwdriver to secure it. Make sure the battery is fitted properly and clicks into place. It's important to dispose of the old battery properly following local regulations. Ensure your new battery is fully charged before using your Dyson vacuum for optimal performance.
Asked Apr 15, 2024 4:39 PM

Help me with my Dyson customer service issue

Replacement Parts

How Do I Find Replacement Parts from Dyson?

When you run into problems with your vacuum cleaner, you may need to replace parts to get it working again. The best way to find replacement...

Warranty Policy

What is Dyson's warranty policy?

Dyson's warranty policy ensures the protection of their products and customer satisfaction. Dyson offers a limited warranty for their...

Cordless Vacuums

Can I use Dyson's cordless vacuums on different floor types?

Yes, Dyson's cordless vacuums are designed to be versatile and can be used on different types of floors. Whether you have hardwood,...

What is the battery life of Dyson's cordless vacuums?

The battery life of Dyson's cordless vacuums varies depending on the model and cleaning mode used. On average, Dyson cordless vacuums...

Pet Safety

Are Dyson products safe to use around pets?

Yes, Dyson products are safe to use around pets. Dyson invests in extensive research and testing to ensure the safety of their products...

Filter Maintenance

How often should I clean or replace the filters in my Dyson product?

It is recommended to clean the filters in your Dyson product at least once every month. However, the frequency may vary depending on...

Noise Level

What is the noise level of Dyson's vacuums?

Dyson's vacuums are designed to offer powerful performance with minimal noise disruption. Thanks to innovative technology and engineering,...

Accessories

Can I use third-party accessories or attachments on my Dyson product?

No, it is not recommended to use third-party accessories or attachments on Dyson products. Dyson designs and develops its accessories...

Carpet Performance

Do Dyson vacuums work well on carpets?

Yes, Dyson vacuums are highly effective on carpets. With powerful suction and innovative technologies, Dyson vacuums efficiently remove...

Energy Efficiency

Are Dyson products energy-efficient?

Yes, Dyson products are highly energy-efficient. Dyson has always been committed to creating innovative and sustainable technology...

Brush Bar Usage

Can I use my Dyson vacuum cleaner without the brush bar?

Yes, you can use your Dyson vacuum cleaner without the brush bar. Dyson vacuums come equipped with a brush bar for effective carpet...
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