What are the payment options available?

Duke Energy provides customers in Ohio and Kentucky with multiple payment options to conveniently manage their electricity bills. Customers can choose to make payments online through their Duke Energy account, using either a bank account or credit/debit card. Automatic bill payments can be set up to ensure timely payments without manual intervention. Additionally, customers can make payments in person by visiting one of the authorized pay agents or authorized banks. Payments can also be made by phone, where customers can use their bank account or credit/debit card. Moreover, Duke Energy offers payment assistance programs for eligible customers who might need help with their bills due to financial difficulties. With these diverse payment options, Duke Energy aims to provide flexibility and ease to its customers.