How Can I See My Shared Password on Dropbox?

You can view the shared password for a file on Dropbox by looking at the URL. The password is located after the file name, preceded by a colon. You can also find the password in the mobile app. If you have any issues accessing your shared password, you can always call customer support for assistance.

The cloud has revolutionized how we do many things. Cloud services allow us to do many different items ranging from storing files to managing our calendars. Dropbox is one of these cloud services that will enable us to store files and access them anywhere.

One of the features of Dropbox is that we can share our files with others. When we share a file, the other person will get an e-mail notification linked to the file. We can also view the files that we have shared with others.

However, if we want to view the shared password for a file, it becomes a bit of a challenge. This article will show you how to view the shared password for a file on Dropbox.

Go to the Dropbox Website

The first thing that you need to do is open up a web browser and go to the Dropbox website. Once you are on the website, you will need to sign in with your username and password. If you cannot sign in, you can call customer service for help.

  1. Once you have logged in, you will need to click on the Sharing tab. This tab is located at the top of the page.

  2. Once you are on the Sharing tab, you will need to click on the Shared with Me tab. This tab is located on the left-hand side of the page.

  3. Next, click on the file for which you want to view the password.

  4. You will then have to look for the password in the URL. The password is located after the file name, and a colon precedes it. For example, the password for the file "File.pdf" would be "File: password."

  5. After finding the password, you can copy it and paste it into a text document or e-mail. You can then share this document with the other person.

It is important to note that the password is case-sensitive, so you will need to make sure that you type it in the same way it appears on the website.

Use the Mobile App

Using the mobile app, you can also view the shared password for a file. However, the process is a bit different than on the website.

  1. First, open up the Dropbox mobile app and sign in with your username and password.

  2. Next, tap on the menu icon at the top-left corner of the screen. This icon looks like three lines.

  3. Once you have tapped on the Menu icon, scroll down and tap on the Shared with Me tab.

  4. Tap on the file that you want to view the password for.

  5. You will then see the password in the URL. The password is located after the file name, preceded by a colon.

Why Do You Need a Shared Password?

There are a few reasons you might need the shared password for a file on Dropbox.

One reason is that you may want to share the file with someone who does not have a Dropbox account. In this case, you can give them the shared password to access the file.

Another reason is that you may want to edit the file, but you do not have permission to do so. In this case, you can ask the person who shared the file with you to give you the shared password.

Finally, if you have lost your Dropbox password, you can use the shared password to reset your Dropbox password.

It is vital to have access to the shared password for a file on Dropbox in any of these cases. If you have any issues accessing your shared password, you can always call customer support for assistance.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I See My Shared Password on Dropbox?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Dropbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Dropbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I See My Shared Password on Dropbox? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Dropbox

Asked 3 years ago
Updated 2 years ago
Viewed 1,752,598 times
Dropbox
How to view your shared password on Dropbox
How can one access the shared password on Dropbox?

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!