What is the warranty period for Drobo devices?

Asked a year ago
The warranty period for Drobo devices is typically three years, starting from the date of purchase. During this time, Drobo will cover any defects in materials or workmanship that may arise in normal use of the product. If a problem is found within the warranty period, Drobo will repair or replace the device without any additional charges. However, it's important to note that the warranty does not cover damages caused by misuse, unauthorized modifications, or accidents. Additionally, the warranty is only applicable to products purchased directly from Drobo or an authorized reseller. To claim warranty service, customers need to contact Drobo support and provide proof of purchase and a description of the issue.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Drobo?

If you need to call Drobo customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Drobo

Drobo

Find a list of many popular Drobo questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call DroboDrobo Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!