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Digital Ocean Customer FAQ

Top Answers & How-to Guides

How do I Contact Digital Ocean Customer Service?

The question we are asked most often is about how to talk to Digital Ocean customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any outbound data transfer limits?

No, there are no outbound data transfer limits on Digital Ocean. You can transfer as much data as needed from your Droplets to the...
Ask any question you have about Digital Ocean customer service, get an answer now.

Overview

What is Digital Ocean?

Digital Ocean is a cloud infrastructure provider that offers scalable and easy-to-use cloud computing services to developers and businesses...

Technical

What is the difference between a droplet and a snapshot?

A droplet and a snapshot are distinct features offered by Digital Ocean. A droplet refers to a virtual server instance, which is essentially...

Can I assign multiple IP addresses to a single droplet?

Yes, you can assign multiple IP addresses to a single droplet on Digital Ocean. This can be done by adding additional networking interfaces...

Billing

What payment options are accepted?

Digital Ocean accepts a variety of payment options. Customers can pay using major credit and debit cards, including Visa, Mastercard,...

What is the pricing for additional storage on a droplet?

The pricing for additional storage on a droplet at Digital Ocean depends on the chosen storage type. Digital Ocean offers both Standard...

Features

What security features are provided by Digital Ocean?

Digital Ocean provides several security features to ensure the safety and privacy of users' data. Firstly, they offer robust network...

Does Digital Ocean offer load balancing?

Yes, Digital Ocean offers load balancing through their Load Balancers feature. Load balancing allows distributing incoming network...

Limits

Are there any outbound data transfer limits?

No, there are no outbound data transfer limits on Digital Ocean. You can transfer as much data as needed from your Droplets to the...

Help me with my Digital Ocean customer service issue

Ask any question you have about Digital Ocean customer service. We will do our best to get you answers right away.
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