What is DSW's return policy?

Asked a year ago
DSW's return policy allows customers to return unworn merchandise within 60 days of the purchase date for a full refund. The returned items must be in their original condition with the original tags and packaging. DSW offers multiple convenient return options, including returning items by mail or in-store. For online purchases, customers can either use the prepaid UPS return label provided with their shipment or bring the items to a nearby DSW store. Refunds are issued in the original form of payment, and if the payment method is no longer valid, a merchandise credit will be issued instead. DSW also accepts returns on clearance items but may have certain restrictions and may issue refunds in the form of a merchandise credit. Customers should refer to DSW's website or contact their customer service for specific details and any additional considerations.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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