How Do I Cancel My Cricket Wireless Service?

Introduction

Are you planning to cancel your Cricket Wireless service? Terminating or canceling a wireless service means losing any discount obtained from bundling services. It also means you must settle all your balances until the service is canceled. Also, there is no refund for the unused portion of your Cricket service. When planning to cancel, it's best to do this right before your service ends, not when it has just started. This way, you'll be able to still take advantage of the services provided by Cricket. Read this helpful guide for the step-by-step instructions on how to cancel your Cricket service.

Visit a Cricket Store

You can cancel your service with the help of a Cricket expert at a physical store. Use this Store Finder for the closest store in your area. Just click Locate Me or enter your address in the box. You can obtain directions to the store, or click on 'View Store' to view the services offered and business hours.

Chat With Cricket

You may also be able to cancel your service via chat. You'll need your 10-digit number and PIN to receive further assistance via chat. To chat with a representative, visit Cricket Wireless' Contact Us page and click on the Chat With Us button. You can also see the office hours on the page; reach out to them only during business hours to ensure you get to speak to a live customer service representative who can assist with order or service cancellations.

Call Them Directly

If you prefer to speak to a customer service representative directly, feel free to also contact Cricket Wireless via phone. You can call during call center hours, Monday to Saturday, from 9 am to 9 pm EST. Make sure you have your account number and PIN ready, as they will verify your identity over the phone and ensure you are the account holder before they cancel the service.

Transfer Your Number to Another Service Provider

You can also cancel your service by transferring your phone number to another service provider. To complete the transfer, you'll need to request a Number Transfer PIN first. Also, make sure to settle all outstanding balances before requesting cancellation of service.

If you need additional information about Cricket Wireless Account Management, feel free to visit the FAQ site which contain tons of information about using the service. Don't forget to also scan the terms and conditions before canceling a service, to ensure you're well-informed about what the cancellation entails.

Conclusion

Were you able to cancel your service? If you missed a payment, note that your service is also automatically canceled or suspended. This means you'll no longer be able to make or receive calls and use your data. The only way to restore the service is by paying your account balance. You can still use your wireless service to call 911 or contact Customer Support. Should you decide to really cancel, the phone number associated with your account is reassigned, unless you transfer it. Any questions or clarifications regarding canceling a service? Call Support today.