How Do I Set Up Autopay for My Comcast Bill?
In a nutshell: Xfinity's auto pay service lets customers automatically pay their monthly bills using bank accounts or cards, ensuring timely payments and potential discounts. Automatic payments occur on the due date, and reminders are sent for expiring cards. Customers can save $10 by enrolling in both auto pay and
Introduction
Xfinity's auto pay service allows you to automatically pay your Xfinity bill every month by having the money sent by your bank, credit card, or debit card on your behalf. You will never have to worry about missing a payment again, and you may even qualify for a discount on your Xfinity bill.
What You'll Need
Automatic payments are processed on your bill's due date.If you use a credit or debit card for auto pay, Xfinity will email you to warn you when your card is one month away from expiring, so you can arrange for another payment option in time.If you sign up for both auto pay and paperless billing, you will get a $10 discount on your Xfinity bill.
Go to the Xfinity home page.
Xfinity home page
To turn on auto pay using the Xfinity app, skip to step 9.
To turn on auto pay in person at an Xfinity store, skip to step 19.
Click on the "Sign In" link in the upper right corner of the page to sign in to your Xfinity account.
Click on the "Billing & Pay" option from the navigation bar at the top of the page.
A drop down menu will appear.
Select the "Manage Auto Pay" option.
Select one of your saved payment methods to use for your automatic payments.
Alternatively, you can add a new payment method for it.
Check the "I agree to the Automatic Payments Terms & Conditions" box.
Provide your payment details.
If you are using a credit or debit card, enter your card number, expiration date, and the three digit security code from the back of your card.
If you are using your bank account for the automatic payments, you will verify it through Plaid. Just follow the prompts.
Click on the Set Up button.
You will be sent a confirmation email.
Do not proceed with subsequent steps.
Open the Xfinity app and sign in to your account.
Tap on the "Manage Billing" option.
Tap on "Bill Settings" under "Total balance."
Toggle the auto pay option to turn it on.
Tap on "Manage Autopay."
Tap on "Update Payment Method."
Select one of your saved payment methods to use for the automatic payments.
You can also add a new payment method, if you wish.
Enter your payment details.
Check the "I agree to the Automatic Payments Terms & Conditions" box.
Tap on the "Set Up" button.
Do not proceed with the next steps.
Go to the Xfinity store locator page.
Xfinity store locator page
Enter your ZIP code, city, or state in the text field in the upper left corner.
Find a convenient Xfinity store location and go there.
Tell an Xfinity representative that you want to enroll in auto pay.
Conclusion
If you need help enrolling in auto pay, call an Xfinity customer service representative to get it. You can reach one from Monday to Saturday from 7:00 am to 9:00 pm. The customer service center is not open on Sundays.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Comcast Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up Autopay for My Comcast Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Comcast
Speak to An Expert Now
Paying Too Much for Your Plan?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies