How Do I Set Up a Recurring Bill Payment with Citibank?

If you have an account with Citigroup, you can set up the recurring bill payments option and have Citigroup make your payments for you every month, with the money deducted from your account. You can set up recurring bill payments using your laptop or desktop, or you can use Citigroup's app.

Adam Goldkamp is the editor / author responsible for this content.
Feb 6, 2024

If you're tired of the hassle of dealing with bill payments every month, or if you want to make sure you never forget one again, you can have Citigroup make your recurring bill payments for you. It will just deduct the money from your account and send it where it needs to go. Keep reading this article to learn how to set it up.

How to Make Recurring Bill Payments Using Your Computer

You can get recurring bill payments going from your computer by using these instructions:

  1. Go to Citigroup's webpage.
  2. Click Sign In and sign into your account.
  3. Click the Payments option in the navigation bar near the top of the page.
  4. Click the Manage AutoPay option in the navigation bar on the left side of the screen.
  5. Click on your payee from the list of payees. If you haven't already linked your payee to your Citigroup account, click Add a New Payment Account, then click Leave this Page. Enter your payee's payment details. Click Manage AutoPay, then select your payee from the list.
  6. Click on a payment type from the Payment Type menu.
  7. Pick the number of payments per billing cycle. For example, you could split each individual bill into four separate payments every month.
  8. Enter a start date.
  9. Click the Continue button.
  10. Read the terms and conditions.
  11. Click on Enroll.

How to Make Recurring Bill Payments Using the App

You can also get recurring bill payments with Citigroup's app. Just follow these steps:

  1. Open Citigroup's app.
  2. Tap on Payments or Move Money.
  3. Tap on Manage AutoPay.
  4. Tap on your payee in the list of linked payees. If you haven't yet linked your Citigroup account with your payee's account, tap Add New Payment Account, enter your payee's payment details, tap Manage AutoPay, then tap on your payee.
  5. Choose a payment type.
  6. Set the number of payments per billing cycle.
  7. Enter a start date for the payments.
  8. Tap the Submit button.
  9. Read the terms and conditions.
  10. Tap on Agree.

These instructions work for both iOS and Android versions of the app.

Contacting Citigroup

If you have any questions about making recurring bill payments, ask a Citigroup customer service agent. You can do so by phone, chat, or on the help forum.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Set Up a Recurring Bill Payment with Citibank?

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